This feature creates an attachment that is associated with the specified CR. This feature is dependent on the process your administrator has defined. If you do not see an Attachments field on your form, your site is not using this feature.
Procedure
- On the Action Panel, click CR.
If the central CR database is selected, you do not see this button.
- In the adjacent box, type a change request ID.
- Press Enter or click Show.
The Change Request Information dialog box opens.
- Next to the Attachments field, click Attach Files.
- Type or Browse to select the attachment, and type a description.
- Click OK to create the attachment.
- Click Close after you are finished creating attachments.
When you view a CR with an attachment, you see the name of the file and any added comments and Time Added. This time is the time the attachment was added to the change request, and not the create time of the file being attached.