RPTS1000E

Unable to start the agent communication service because of an error: %1. RPT will not be able to execute schedules.

Explanation

The agent communication service could not start. This service is a lightweight web server that agents use to communicate with the workbench and to serve web reports. Typically, this error occurs when a server process on the workbench computer is listening on the same port that Rational Performance Tester requires. This error can also occur when two instances of Rational Performance Tester run on the same workbench.

User response

If multiple instances of the Rational Performance Tester workbench are running on the same computer, close all but one instance. These instances include Rational Performance Tester workbenches that are running on multiple user desktop systems. If the error message RPTS1002E_PORTS_CONSUMED is also displayed in the error log, see the message for that error. After the error is resolved, restart Rational Performance Tester.

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