Changing from remote help to help content on an intranet server

You can change the way you access help content. If your organization makes the help content available on an intranet server, you can get help content from that server.

Procedure

  1. With your product open, click Windows > Preferences. The Preferences window opens.
  2. Disable the link to the Internet site by selecting the web address in the Contents list, and then clicking Disable.
  3. Click OK to save the setting.
  4. With your product open, click Windows > Preferences. The Preferences window opens.
  5. Click Add; then name the intranet connection, specify the address for the intranet server (your administrator provides this) that contains the help content, and then click OK.
  6. Click OK to save the settings.
  7. Click Help > Help Contents to open your help. Help is configured to access content from an intranet server.
  8. With your product open, click Help > Local Help Updater. The Updater site opens.
  9. In the Public Sites pane, select the location of the help to download.
  10. The Available Features list contains entries for the help that is available for download. Depending on your network connection speed, generating the list might take a few minutes. Select the help content that you need.
  11. Click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
  12. When the download is completed, open the help in the product by clicking Help > Help Contents. The help that you selected is installed on your computer. When you start the product, the files are updated automatically provided that an Internet connection is available at startup.

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