Changing from help on an intranet server to help on your computer

You can change the way you access help content. If you need help and information topics while you are disconnected from your intranet, you can access help locally.

Procedure

  1. On the help server, navigate to the help preferences page, product-URL/help/remote/remotehelp.jsp, for example, https://localhost:9443/help/remote/remotehelp.jsp.
    The Preferences window opens.
  2. Disable the link to the Internet site by clearing the Include help contents from a remote infocenter check box.
  3. Click Save to save the setting. Help is no longer configured to access help content from an intranet server.
  4. On the help server, navigate to product-URL/help/updater/updatewar.jsp, for example, https://localhost:9443/help/updater/updatewar.jsp.
    The Local Help Updater opens.
  5. In the Public Sites pane, select the location of the help to download.
  6. The Available Features list contains entries for the help that is available for download. Depending on your network connection speed, generating the list might take a few minutes. Select the help content.
  7. Click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
  8. When the download is completed, close the Local Help Updater. Verify the help by navigating to, product-URL/help/index.jsp, for example, https://localhost:9443/help/index.jsp. The help that you selected is installed on your computer.

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