The LDAP sync task creates new user records, update
names and user information, identify ambiguous entries, and list errors.
The LDAP nightly sync task:
- Creates new user records in the Jazz™ repository. New user records are created
in the Jazz repository
for all users present in the LDAP user directory who are members of the mapped
LDAP groups and do not already exist in the Jazz repository.
- Updates name or e-mail address information in the Jazz repository. Name and e-mail address
fields in the Jazz repository
are updated if the values in Jazz repository and the LDAP user directory do not match.
- Lists the ambiguous entries in the LDAP user directory. Ambiguous records
are created when the LDAP nightly sync task cannot uniquely update the name
or e-mail address fields of a user in the Jazz repository. For example: A user has
multiple names in the LDAP user directory. None of those names match the entry
in the Jazz repository.
In this case, the sync task will record an event indicating the ambiguous
account and an administrator can manually use the UI to refresh the user record.
- Lists the errors in the LDAP user directory. Error records are created
if there are multiple user ids for a user in the LDAP user directory or if
a user referenced by an LDAP group does not exist. For example: The JazzAdmins
group in LDAP directory has a member Joe. Joe's record does not exist in the
LDAP user directory. This may be an indication that the user is no longer
part of the organization, in which case the user needs to be archived in the
repository.