Problem Occasionally, clicking on the link to the
information center help from the menu results in an HTTP Status 500
error.
Solution Perform the following steps:
- While Rational® Quality Manager is
running, go to the following URL, using a user ID and password with
JazzAdmin privileges:
https://server:9443/jazz/admin/cmd/requestReset
- Restart Rational Quality Manager.
This will redeploy cached files and resolve the HTTP Status 500 error.