Link to Information Center Help error

Problem Occasionally, clicking on the link to the information center help from the menu results in an HTTP Status 500 error.

Solution Perform the following steps:

  1. While Rational® Quality Manager is running, go to the following URL, using a user ID and password with JazzAdmin privileges:

    https://server:9443/jazz/admin/cmd/requestReset

  2. Restart Rational Quality Manager. This will redeploy cached files and resolve the HTTP Status 500 error.

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