The LDAP Nightly sync task synchronizes the user information
present in the Jazz™ repository
with the information in the LDAP directory. The LDAP sync task creates
new user records, updates names and user information, identifies ambiguous
entries, and lists errors.
The LDAP nightly sync task:
- Creates new user records in the Jazz repository. New user records are created
in the Jazz repository
for all users present in the LDAP user directory who are members of
the mapped LDAP groups and do not already exist in the Jazz repository.
- Updates name or e-mail address information in the Jazz repository.
Name and e-mail address fields in the Jazz repository are updated if the values in Jazz repository
and the LDAP user directory do not match.
- Lists the ambiguous entries in the LDAP user directory. Ambiguous
records are created when the LDAP nightly sync task cannot uniquely
update the name or e-mail address fields of a user in the Jazz repository.
For example: A user has multiple names in the LDAP user directory.
None of those names match the entry in the Jazz repository. In this case,
the sync task will record an event indicating the ambiguous account
and an administrator can manually use the UI to refresh the user record.
- Lists the errors in the LDAP user directory. Error records are
created if there are multiple user ids for a user in the LDAP user
directory or if a user referenced by an LDAP group does not exist.
For example: The JazzAdmins group in LDAP directory has a member Joe.
Joe's record does not exist in the LDAP user directory. This may
be an indication that the user is no longer part of the organization,
in which case the user needs to be archived in the repository.