If you must access help content from a computer
that does not have an Internet connection, you can install the help
content from a file that you can obtain from the IBM® Local Help System Updater website. You
must download the help content file by using a computer that has Internet
access and copy the file to the computer without Internet access.
Before you begin
Typically, this task is done on a computer
where the product is installed. If you are installing the help on
an intranet server where the product is not installed, you must first deploy
the help system infrastructure on that server. Then, you can
install the local help.
About this task
For this help configuration, you use the Local Help Updater
to install local help content on your computer from a compressed archive
file. The archive file can be on your computer or on a shared server
on your network, as shown in this graphic.
This task can be used to install help content on
your computer or on a server.
Procedure
- On a computer with Internet access, download
the compressed help content file for your product and version from
the Help download site at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
The file has this format: prod_coden.n_updateSite.zip,
where prod_code is the product code and n.n is
the version number.
- On the computer where you are installing the
help content, copy this compressed archive file. Do not
extract the file.
- With your product open, click .
Note: You can also access the Local Help Updater by opening
the following Help Administration page URL in a browser: http://server:port/help/updater/admin.jsp.
Then, select the Update Help Content tab.
- On the Local Help Updater page,
click the Plus sign (+).
- In the Add Internal Site window,
click Local, and enter or browse to the location
of the compressed archive file in the File field.
- Click OK in the Add
Internal Site window.
- In the Local Help Updater page,
expand the site for the archive file in the Site list. The site is added to the end of the list.
- Select the help content features to install,
and click Install.
- When the installation finishes, verify the
installation by opening the help in the product by clicking .
Results
The help that you selected is installed
and is available from your product.
If you downloaded content
from a remote site, that site was added to the Favorites
Sites list. You can filter the Available Content site
to show only the Favorites Sites.
What to do next
If you downloaded the help
to either a server or your computer:- You can choose to enable automatic
updates. By default, the Automatic Updates option
is not selected in the Local Help Updater. If
you select the Automatic Updates option, you
receive updated content from the help update site (ibm.com) and the
sites in the Favorites Sites list when the
help archive file is restarted and an internet connection exists.
If you choose to leave the Automatic Updates check
box cleared, you can manually update content.
If you downloaded the help to a server:- Provide users with the server, the port, and the path
to the help system to enter in the Help System Configuration page
in IBM Installation Manager.
Ensure that the server you provide is not localhost.
Example:
http://server.ibm.com:8080/help/index.jsp- Server: server.ibm.com
- Port: 8080
- Path: /help