The following table lists the problems and its resolution.
Problem | Resolution |
---|---|
Rational Publishing Engine does not start. |
Lowering these values should help start Rational Publishing Engine on
low resource machines or on Virtual Machines.
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Cannot generate documents from IBM Rational DOORS® Data Sources |
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Cannot generate documents from IBM Rational Tau Data Sources |
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Cannot run Word macros |
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Object Linking and Embedding (OLE's) are not displayed and
macros are not run in the in the Microsoft Word output, when Rational Publishing Engine
runs on remote engine (web services). When Apache Tomcat is executed as an NT Service, it is not possible to run macros during Rational Publishing Engine remote engine generation on a Microsoft Windows 2008, 64 bit machine. Cause: Microsoft does not support office automation without a Graphical User Interface. |
Environment: Microsoft Windows 2008, Microsoft Office Word 2007.
See here for more information. |
Debugging REST data sources | In a web browser, enter the URL displayed by Rational Publishing Engine in its log view. If no errors occur, check if the content of the XML file is correct. (if the file contains all the data in a format matching the schema). The support teams can speed up the problem identification process using the .xml file saved from the browser. |
Cancelling of a document generation process may not always be acknowledged | Canceling a document generation ( local or remote) might not always be acknowledged by Rational Publishing Engine. Even if the progress dialog is cancelled, the output documents are successfully generated. This is because Rational Publishing Engine checks for the cancellation signal only at specified intervals. If the document generation job is small (few input elements) the cancel signal might not be checked by Rational Publishing Engine. This will not be an issue in most cases due to the size of the generated documents. |
In a scripted filter/condition, when the left operand and right operand of a condition are from same attribute name, but belong to two different queries, the condition will not work. | You have to set different aliases for the two attributes for the condition to work. |
Cannot initialize TAU JAVA API in a scenario where the document generation is using Rational Publishing Engine web services on WAS (6.1 fixpack 35) with TAU as data source. |
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Rational DOORS 9.x is not in secure mode but Rational Publishing Engine throws
errors Some examples of the errors are as follows:
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Rational Publishing Engine Client times out when creating complex document specification that are configured to use a remote publishing engine | Increase the timeout value for the client. Add the following parameter to the rpe-launcher.ini and rpe-studio.ini files, where newValue is the timeout setting in milliseconds: -Dcom.ibm.rational.rpe.wstimeout=newValue In Rational Publishing Engine 1.1.2 and earlier, the default timeout value is 10000 milliseconds. In releases Rational Publishing Engine 1.1.2.1 and later, the default timeout value is 30000 milliseconds. |