Creating JIRA issues to link with ClearQuest change requests

Use the IBM® Rational® ClearQuest® web client to create a JIRA issue and associate it with a ClearQuest change request.

Before you begin

These instructions apply only to ClearQuest web environments that are configured with the OSLCLinks package. You can determine whether the OSLCLinks package is applied to your schema by the availability of the Links tab in a displayed record. The instructions assume that you configured cross-server communication and project relationships between the ClearQuest web server and the JIRA web server, described in Technote 1580379.
Important: See Limitations and known problems before you perform the next steps.

About this task

You can create a JIRA issue that includes a backlink from the issue to a ClearQuest record.

Procedure

  1. Using the ClearQuest web client, modify a ClearQuest change request or create a new one.
  2. Click the Links tab.
  3. Click the arrow in the Add list, and select Related Change Request. The Add Link: Related Change Request window opens.
  4. Complete these tasks:
    1. Select the JIRA project in which to create the issue from the Select a Remote Repository list.
    2. Click Create New.
    3. Select the type of issue from the Create New list. A window opens that displays a template for creating the JIRA issue.

      Image of the window that contains a template for creating a new JIRA issue

    4. Enter the required information. Then click Create. The new-issue window closes. In the JIRA repository, the issue is created. In the ClearQuest web client, the Links page includes the issue link under the Related Change Request heading of the Links control.

      Move your mouse pointer over the issue link to see a summary of the JIRA issue.

      Image that displays a summary of the JIRA issue while hovering over the link on the Links page of the ClearQuest record

  5. On the ClearQuest web client toolbar, click Save to save the link in the record and the backlink in the JIRA issue.

Verifying the backlink in the JIRA issue

You can verify the backlink in the JIRA issue to the ClearQuest change request.

About this task

Perform either of the next tasks to verify the backlink in the JIRA issue to the ClearQuest change request.

Procedure


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