Linking ClearQuest change requests with JIRA issues

Use the IBM® Rational® ClearQuest® web client to associate a ClearQuest record with a JIRA issue. Create the association while you modify an exist record or submit a new record.

Before you begin

These instructions apply only to ClearQuest web environments that are configured with the OSLCLinks package. You can determine whether the OSLCLinks package is applied to your schema by the availability of the Links tab in a displayed record. The instructions assume that you configured cross-server communication and project relationships between the ClearQuest web server and the JIRA web server, described in Technote 1580379.
Important: See Limitations and known problems before you perform the next steps.

About this task

You can link a ClearQuest change request with a JIRA issue, creating a backlink from the JIRA issue as part of the link process.

Procedure

  1. Using the ClearQuest web client, modify an existing record or submit a new record.
  2. Click the Links tab.
  3. Click the arrow in the Add list, select Related Change Request, and select the JIRA project where the issue is located. The Issue window opens.
  4. In the Search field, enter a JIRA issue ID or words that the issue name contains, and click Search. The search results display in the Issues list.
  5. Select a JIRA issue to associate with the ClearQuest change request, and click Select. The Issue window closes and the issue link displays on the Links page of the record, under the Related Change Request heading of the Links control.

    Move your mouse pointer over the link to see a summary of the JIRA issue. Image that displays a summary of the JIRA issue when you hover over the link on the Links page of the ClearQuest record

  6. On the ClearQuest web client toolbar, click Save to save the link in the record and the backlink in the JIRA issue.

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