If you want to set up a notification about severe defects
that are not resolved, you can use the example in this topic. This
example is for sending the list of all severe defects that are not
handled to the development manager every week.
Note: To set up notifications, you must either be a workspace
administrator or have the Notifications and Messages workspace permission.
In
this example, you set up a weekly notification to the development
manager that contains a list of all the severe defects that are unresolved.
To configure this notification, you might specify these settings:
- Active: Select this check box.
- Title: Type: All severe defects
- Description: Type: This notification
sends an email to the Development Manager with a list of all severe
and unhandled defects. The list is sent every week.
- Base the notification on the view: Select
a view with the rule All elements in the Defects module
whose type is a folder is false AND Status is New AND Severity is
Severe. Ensure that the view contains all the attributes
to be included in the email, such as ID, Title, Description, Reported
By, Created Date, Product, and Product Version. Ensure that the attributes
are visible.
- Use date and number format settings of the member:
Select a member whose date and number format settings you want to
use in the notification.
- Send a notification with: Select all
current content.
- Look for changes every: Select Every
Monday.
- Send to members in: Select View:
Development manager. This view has the rule: All elements
in the Members module whose Parent Folder is Development Manager.
- Subject: Type: This is a notification.
- Header text: Type: Notification:
All severe defects (BR) Current content:
- Detail level of body text: Select Detailed.
- Footer text: Type: This email
was sent to you automatically by a notification mechanism. Do not
reply. If you have any questions, contact the Administrator at administrator@example.com.