Notification types

You can send two types of notifications: all changes and all current content.
Note:
Table 1. Notification types
Type Description Detail level of body text Example
All changes This type of notification contains information about the latest changes that were made to the elements in the view. For example, the owner of a requirement might set up this type of requirement to be notified each time the requirement changes.

To set up this type of notification, the history logs of the attributes in the view must be activated. You can activate history logs on the Attributes page of the Configure menu. If no elements have changed since the last time the notification was sent, no notification is sent.

Note:
  • The Heading, History, and Matrix attribute types are not supported in change notifications.
  • When list text is of Classic style, the entire List Text attribute content will be displayed in the notification mail on changes instead of notifying only the changed content.
  • Brief: The IDs and titles of the elements that have changed since the notification was last sent.
  • Normal: The IDs and titles of the elements that have changed since the notification was last sent. A description of the changes for each element is included in the following format: On [date and time] [user name] changed [attribute name] to [attribute value]. The notification contains the most recent changes only.
  • Detailed: The IDs and titles of the elements that have changed since the notification was last sent. A description of the changes for each element is included in the following format: On [date and time] [user name] changed [attribute name] to [attribute value]. The notification contains all the changes.
  • Customized: You can define the content of notification. For example:
    [ELEMENTNAME] = The title of the element
    [ELEMENTID] = The id of the element
    [ELEMENTLINK] = A link to the element displayed in the format: Id:Title
    [ATTRIBUTEVALUE] = The newattribute value
    [ATTRIBUTENAME] = The title of the attribute
    [USERNAME] = The name of the user who changed the element
    [TIME] = The date and timewhen the change was made
[ATTRIBUTENAME] for [ELEMENTLINK] has been changed to [ATTRIBUTEVALUE] by [USERNAME] [TIME]. Click the link to go to the requirement.

This notification might be displayed as follows:

Status for Req1234:Example Requirement 1 has been changed to Implemented by John Smith 2007-07-04 12:37. Click the link to go to the requirement.
All current content This type of notification is about the content of a view and is sent at a specified interval. For example, to track all new requirements, a product manager might set up a weekly notification that contains the requirements with the "New" status.
  • Brief: The IDs and titles of the elements. You can click a link to go to an element.
  • Normal: The IDs, titles, and descriptions of the elements. You can click a link to go to an element.
  • Detailed: A list of all the attributes of the elements. You can click a link to go to an element.
  • Customized: You can define the content of the notification. For example:
    [ELEMENTNAME] = The title of the element
    [ELEMENTID] = The id of the element
    [ELEMENTLINK] = A link to the element displayed in the format: Id:Title
    [ATTRIBUTELIST] = The attributes in the view will be listed
Action [ELEMENTLINK] has passed due date. 
[ATTRIBUTELIST] 
Click the link to go to the action.

This notification might be displayed as follows:

Action 123:ExampleAction has passed due date. 
Title: Example Action 1
Description: This is a description of the action
Due Date: 2006-07-04
Status: Unhandled 
Click the link to go to the action.

Feedback