Collaboration Data Objects must be installed in Microsoft
Outlook 2000 or Microsoft Outlook 2003 for Rational ClearQuest MAPI
notification to work properly.
About this task
If you do not have Microsoft Outlook
2000 or Microsoft 2003 installed, follow the recommended Microsoft
Outlook 2000 and Microsoft 2003 installation procedures and guidelines.
Be sure to select the option to install the Collaboration Data Objects.
If
you have Microsoft Outlook 2000 or Microsoft 2003 already installed,
follow these steps:
- On the Start menu, click Settings > Control
Panel and double-click Add or Remove Programs.
- Select Outlook 2000 or Outlook
2003 (or Office 2000 or Office
2003 if that is how Outlook was installed) and click Change.
- Expand Microsoft Office and click the Collaboration
Data Objects icon.
- Click Run from my computer from the list.
- Click Update Now to finish.
Attention: Rational ClearQuest Email 1.x and MAPI
support have been deprecated. For enhanced email support, use the
EmailPlus 2.1 package. For more information, see
EmailPlus package.