Removing the Crystal Reports JRC runtime

Before upgrading the version of the Crystal Reports JRC runtime configured for ClearQuest® Report Server for Crystal Reports, remove the currently configured version.

Before you begin

These instructions are for a Java™ Reporting Component runtime installed in the ClearQuest 8.0 environment. If you are using an earlier version of ClearQuest, the JRC configuration file will be located in a different directory.

About this task

In these instructions, the installation directory for the JRC runtime is based on ClearQuest being installed in a new WebSphere profile in the default location. If ClearQuest was installed into an existing WebSphere Application profile, the path where the JRC component is located might be different than the one used in this procedure.

Procedure

  1. From a command prompt, navigate to the directory where configureJRC.bat is installed.
    Windows
    cd %CLEARQUEST_HOME\cqweb\cqwebprofile\installedApps\dfltCell\RationalClearQuestWebReport.ear\CQWebReportModule.war
    UNIX or Linux:
    cd $CLEARQUEST_HOME/cqweb/cqwebprofile/installedApps/dfltCell/RationalClearQuestWebReport.ear/CQWebReport.war
    Note: If ClearQuest is installed on the Solaris platform, the default WebSphere Application Server cell directory is <srv>Node01Cell . Use this value in place of dfltCell, which is the default directory on Windows, Unix, and Linux platforms.
  2. Run the command to remove the component:
    Windows
    To remove Crystal Reports JRC version 11.8.x, run this command:configureJRC remove

    To remove Crystal Report JRC version 12.2.x, run this command: configureJRC12 remove

    UNIX or Linux:
    To remove Crystal Reports JRC version 11.8.x, run this command:./configureJRC.sh remove

    To remove Crystal Report JRC version 12.2.x, run this command: ./configureJRC12.sh remove


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