Load balancing is enabled by the <ftsServerName> tag in the cqtsadmin-dbset-userdb.xml properties file. If you have secured the Solr administrative console to protect access to the full-text search service as described in Securing the Solr administrative console, ensure that all of the load-balanced ClearQuest Web servers can access the Solr search service. See Enabling full-text search on production databases for details.