If you use remote help to access product help contents
from a web-based information center through a proxy server, you must
manually configure the proxy settings.
Before you begin
You must have this information about your proxy server:
- The HTTP proxy or SSL proxy
- The SOCKS proxy
- Non-proxied hosts
- Proxy authentication information
Procedure
What to do next
If these steps do not resolve the issue and if you are using
a firewall, try adding the
Eclipse.exe file to
the allowed programs list of your firewall software, so Eclipse can
access the web.