This exercise shows you how to change the state of the change request that
you submitted in the Submit a change request exercise.
Complete that exercise before proceeding with this one.
To assign the change request that you previously submitted:
- Click .
- In the Find Record window enter the record ID for the change request that
you previously submitted. You do not need to enter the ID's prefix and leading
zeros. Click OK. The record form opens in the View
Defect window.
- From the Actions list, select Assign.
- From the Owner list, select engineer.
- Click Apply to commit your change. Notice that
the State field value has changed from Submitted to Assigned.
- In the Find Record ID field enter the record ID
for the change request that you previously submitted. You do not need to enter
the ID's prefix and leading zeros. Click Go. The record
form opens.
- Click .
- From the Owner list, select engineer.
- Click Save to commit your change. Notice that the State field
value has changed from Submitted to Assigned.