Fixing proxy and firewall issues

If you use remote help to access product help contents from a web-based information center through a proxy server, you must manually configure the proxy settings.

Before you begin

You must have this information about your proxy server:

Procedure

Follow the steps in Configuring network connections. For additional information, see the Eclipse topic on Network Connections Preferences.

What to do next

If these steps do not resolve the issue and if you are using a firewall, try adding the Eclipse.exe file to the allowed programs list of your firewall software, so Eclipse can access the web.

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