Learn how to change the state of a change request and transition it through the development lifecycle.
This exercise shows you how to change the state of the defect that
you submitted in the Submit a defect exercise.
Complete that exercise before proceeding with this one.
To assign the change request that you previously submitted:
- Click .
- In the Find Record window enter the record ID for the change request
that you previously submitted. You do not need to enter the ID's prefix
and leading zeros. Click OK. The record form
opens in the View Defect window.
- From the Actions list, select Assign.
- From the Owner list, select engineer.
- From the Priority list, select 2-Give
High Attention.
- Click OK to commit your change. Notice
that the State field value has changed from Submitted to Assigned.