Changing from help on the product server to help on an intranet server

You can change from accessing help on the product server to accessing help on an intranet server.

About this task

Follow these steps to change from local help to help on an intranet server. In the first part of the procedure, you remove the help content from the product server.

Procedure

  1. Close all product help browser windows.
  2. On the help server, navigate to https://server:port/help-name/updater/updatewar.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.
    The Local Help Updater opens.
  3. Click the Installed Features tab.
  4. Select the all features to remove; then click Remove. The help features that you selected are removed from the server. A progress bar indicates the status of the request.
  5. On the help server, navigate to the help preferences page, https://server:port/help-name/remote/remotehelp.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.
    The Preferences window opens.
  6. Enable the link to the intranet site by checking Include help contents from a remote infocenter.
  7. Enter the following information for the intranet server:
    1. In Name, enter a name for the connection.
    2. In Host, enter the Host name.
    3. In Path, enter the path to the help.
    4. Select Use default port.
  8. Click Save to save the settings.
  9. Verify the help by navigating to https://server:port/help-name/index.jsp, for example, https://localhost:9443/help/index.jsp or https://clmwb:9443/clmhelp/index.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.

Feedback