Ensuring code page compatibility for ClearQuest integrations

All data in a ClearQuest® database must be from the same code page. For successful integration, make sure that data sent from the integrated product is compatible with the ClearQuest code page.
The code page determines which characters can be entered in all ClearQuest databases associated with the schema repository. The following information describes the implementation details for ClearQuest code pages.

Example

The following example shows how a code page mismatch can prevent an integration between ClearQuest and Rational® Administrator from functioning correctly.

ClearQuest is installed on a computer with the 1252 operating system code page and the ClearQuest data code page value for the database set is also 1252.

The Rational Administrator client is installed on a computer with the 936 (Japanese) operating system code page.

A user creates a Rational Administrator project, and because she is working on a computer with a 936 code page, the project name includes Japanese characters. She then attempts to associate the new Rational Administrator project with a ClearQuest database. The attempt fails because the Japanese characters in the Rational Administrator project name are not from the 1252 code page, which is the data code page value of the ClearQuest database set.

Enabling record types for integrations

Some packages enable existing record types in a schema. When you install these packages, you can select which record types you want the package to enable. If you add a new record type after adding the package, you can enable the new record type with the package functionality.

See ClearQuest integration packages for a list of packages and the record types that they modify.

To enable package functionality for a new record type:

  1. Start the Designer.
  2. Right-click on a schema version in the ClearQuest Schema Repository Explorer view and click Packages > Setup Record Types for Packages.
  3. Select a record type from the Record Types list.
  4. Select the packages that you want to enable for the record type from the Available Packages list.

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