You can send IBM® Support
files that give details about the environment in which an SQL statement
runs. These files can help IBM Support
to troubleshoot problems that you are having while tuning the SQL
statement.
Before you begin
- Contact IBM Support
for
help troubleshooting the tuning process for the SQL statement.
- If IBM Support opens a PMR
for your request, obtain the PMR number.
About this task
The
tools for collecting information about the environment
generate a set of files that you upload to an FTP server that IBM Support uses.
Procedure
To generate and send this information,
open either of
the following locations in the workflow assistant for query tuning: