Administering the help server

The Help Administration page provides access to all of the tools that you use to administer the help server.
You can open the Help Administration page by typing a URL that is in this format in a browser that is on the help server:
http://localhost:port/help-name/updater/admin.jsp
For IBM® Rational® DOORS® Web Access, the URL is typically: http://localhost:8080/dwa-help/updater/admin.jsp.
If a browser is not installed on the help server, you cannot use the localhost URL. Instead, you must set a security option for role-based security, as described in Securing your help server. Then, you can access the Help Administration page from a remote computer by using a URL that is in this format:
http://server:port/help-name/updater/admin.jsp
To determine the server name, port, and help name, see Accessing the tools by forming URLs.
You can individually access most of the administration tools by using the URLs that are in the following table.
Table 1. URLs to help server tools
Help server tool URL Corresponding Help Administration tab
Help content http://server:port/help-name/index.jsp Home page
About http://server:port/help-name/about/about.jsp About
Local Help Updater http://server:port/help-name/updater/updatewar.jsp Update help content
Remote help configuration http://server:port/help-name/remote/remotehelp.jsp Remote help configuration
Network connections http://server:port/help-name/updater/proxy.jsp Network connections

Accessing the tools by forming URLs

To identify the server, port, and help name for a URL, copy a topic link and edit it to form the URL for the tool you want to use.

  1. Open the Rational DOORS help content:
    • Using the Rational DOORS client for Windows systems, click Help > Contents and Index.
    • Using the web client, click the help icon in the upper-right corner of the window and then click the menu item Help.
  2. In the Contents pane, right-click a topic and then click the menu item to copy the URL, such as Copy Link Location, Copy Shortcut, or Copy Link Address. The URL is in this format: http://server:port/help-name/topic/plug-in/topics/topic.html
  3. Log on to the server or the computer that hosts the help system.
  4. Paste the URL in a browser.
  5. Replace server with localhost or 127.0.0.1.
  6. Remove the topic information from the end of the URL: /topic/plug-in/topics/topic.html
  7. Add the appropriate URL ending for the Help Administration page or for any of the other tools in the table.
This example shows what the URL for identifying the Help Administration page look like before and after you modify it:

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