Configuring additional remote help connections

You can add additional remote help connections to add other product documentation to the help.

About this task

When you want to have access to the documentation for multiple products at the same time, you can add multiple help URLs so that all of the content loads into the same help.

For example, when you have products that integrate with each other, you might find it useful to have both sets of documentation available and searchable at the same time.

Procedure

  1. Open the list of help system connections by completing one of the following steps:
    • To change the help content selections for your product client only:
      1. In the Rational® DOORS® client and click Help > Contents and Index.
      2. In the Help window, click Help > Preferences.
      3. Expand Help and click Content.
    • To change the help content selections for anyone connected to this help system:
      1. In a browser, open the Help Administration page in the following format: http://localhost:port/help-name/updater/admin.jsp. To determine the server name, port, and help name, see Help server administration.
      2. Select Remote Help Configuration in the Tools list.
    A window similar to the following example displays:
    Help Content preference window
  2. Click New.
  3. Enter a name for the connection.
  4. Enter a help URL as http://help_server/path/product_code/version. Example: http://www.ibm.com/support/knowledgecenter/SSYQBZ_9.5.2

    For a list of available Knowledge Center collections, see the list of brands and products at the IBM Knowledge Center.

  5. Click Test Connection. Verify that the connection status is successful. If the connection status fails, verify that the URL was entered correctly.
  6. Click OK.
  7. Click Apply and OK to save the changes.

Feedback