If you are running the Internet Explorer Enhanced Security Configuration service on a Windows 2003 server or Windows 2008 server, you might experience issues with the Local Help Updater. You might not be able to add sites or other icons.
Procedure
Complete one of these steps:
- Use a different browser to access the Local Help Updater and configure the intranet or local help. This solution is commonly used to fix this issue.
- Connect to the remote information center instead of using the intranet or local help.
- Uninstall Internet Explorer Enhanced Security Configuration.