To troubleshoot issues with the Local Help Updater, review
the information stored in the log file.
Procedure
- In a browser, open the Help Administration
page by typing a URL that is in this format: http://server:port/help-name/updater/admin.jsp. To determine the server name, port, and help name, see Help
server administration.
- From the Tools list, select View
Log. The log file opens.
- Optional: To save the log file, select all
of the log information and copy it into a text editor. Save the file
with a .log extension.