To begin tracking a change, submit a change request into
the system. A change request describes the change and provides additional
information, such as whether the change is intended to fix a defect
or make an enhancement.
About this task
In the
Change Request Submission dialog
box, you must select or type information for all fields with a red
label, which indicate that they are required attributes. Any non-red
label indicates that the attribute of the CR is optional. Provide
as much information as you can, not just the required information.
Procedure
- On the Action Panel, select the submission form in the
list, for example, Submit a CR, and then click Go.
The Change Request Submission dialog
box opens.
- Set the change request properties.
The properties
you see vary, depending on the process that is being used. To see
a method for presetting some CR submission properties, see Setting attribute values for submission forms. Be sure to set the required properties
labeled in red.
- On the dialog box button bar, click the submission button.
The Submit a CR button is present
if you are using the delivered lifecycles. You might have a different
button label depending on the lifecycle you are using.
Results
The system automatically assigns a number to the change request.
Use that number to track the change, or use the query or search features
to find it later.