Submitting change requests

To begin tracking a change, submit a change request into the system. A change request describes the change and provides additional information, such as whether the change is intended to fix a defect or make an enhancement.

About this task

In the Change Request Submission dialog box, you must select or type information for all fields with a red label, which indicate that they are required attributes. Any non-red label indicates that the attribute of the CR is optional. Provide as much information as you can, not just the required information.

Procedure

  1. On the Action Panel, select the submission form in the list, for example, Submit a CR, and then click Go.

    The Change Request Submission dialog box opens.

  2. Set the change request properties.

    The properties you see vary, depending on the process that is being used. To see a method for presetting some CR submission properties, see Setting attribute values for submission forms. Be sure to set the required properties labeled in red.

  3. On the dialog box button bar, click the submission button.

    The Submit a CR button is present if you are using the delivered lifecycles. You might have a different button label depending on the lifecycle you are using.

Results

The system automatically assigns a number to the change request. Use that number to track the change, or use the query or search features to find it later.

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