Change request processes

When you deploy IBM® Rational® Change, you must decide which change request (CR) process to install and use. These topics contain a high-level overview of the CR process packages that are shipped with the delivered product. Use this overview to determine which change process to install and use.

The CR process manages one or more lifecycles. A lifecycle is a set of rules that governs how users modify and transition CRs. The specific lifecycle (including its states and transitions) can be defined to show a unique set of attributes. For example, you can use the lifecycle to grant privileges to users so that they can modify some or all attributes. Or you can use the lifecycle to send email notifications about changes that are made to the CRs.

Instead of starting with a new, blank CR process, you can use one of the bundled CR processes. You can use the process as-is or as a basis for your own customized CR process. These CR process packages come with the product:

For more information about customizing IBM Rational Change, see Rational Change Customization Reference, Release 5.2, which is the most recent version of this document.


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