The Development Process is included with the delivered product and is contained in the dev_process.xml file. This process is a methodology for tracking CRs as they transition from being entered into the system to being resolved. The Development Process provides a basic software development change management lifecycle and is a good starting point for first time users.
The most common transitions and states for the development process are entered, assigned, resolved, and concluded.
In addition to the above transitions and states, the CR can also be marked as a duplicate of another CR, made obsolete, or rejected.
Ultimately, the CR is either concluded successfully, marked as a duplicate of another change request, made obsolete, or rejected. The possible transitions and states for the development process are shown in the following figure.