If you encounter an error message, you can find more information
about it by searching for it in the help system. Typically, the error
messages are displayed in alphabetical order by message ID.
Messages are provided in either the log or the console window,
depending on how the product is configured. If you experience problems
with your deployment, use the application logging to self-diagnose
the problem. When you open a case with IBM® Rational® Support, provide the
message ID. A message ID has the following form:
- A five letter prefix (CRCHG for the main product; CRCHI for the
installer)
- Four digits
- A one letter type tag, where the type can be I (Information),
W (Warning), and E (Error)
Here is an example of an installer error message ID: CRCHI0013E
Also, some of the messages contain keywords that are filled in
with the relevant data values when the message is displayed in Rational Change. For example,
if a message containing the keywords {0} and {1} are displayed, those
keywords are replaced with data such as an option name, an object
name, a database, a work area path, and so on.
For example, the message CRCHG1404E Role {0} does not have
any privileges defined displays as CRCHG1404E Role
developer does not have any privileges defined.