You can modify the help preferences so that
you can access help content from different locations than what you
chose when you installed the product.
Procedure
- In a browser, open the Help Administration
page by typing a URL that is in this format: http://server:port/help-name/updater/admin.jsp
- Click the Remote help configuration tab. A window that is similar to this example is displayed:
- As necessary, enable the server URLs in the
table:
- To access remote help from the IBM® Knowledge Center:
- Select the row of the table that contains the product name.
- If that row does not exist, click New,
enter a name, and enter the URL of the product IBM Knowledge Center collection.
- Click Enable. For most products, the remote
help connection is the first row and is enabled by default.
- Optional: Select the row of the previous connection
and click Disable.
- To access the local help that is installed on your
computer:
- Select the Local row of the table.
- If this row does not exist, click New,
enter a name and enter a URL to use. You can identify your URL by
opening your Help Administration page. The server, port, and help
name is the same for the local connection.
Example:
- Help Administration page: http://127.0.0.1:62855/help/updater/admin.jsp
- Corresponding local help system: http://127.0.0.1:62855/help/index.jsp
- Click Enable.
- Optional: Select the row of the previous connection
and click Disable.
- To add a connection to access help from another location, such as an
intranet server:
- Click New.
- In the "Add new IBM Knowledge Center" window, enter a
Name for the help and the URL.
Example:
- Name: Rational DOORS 9.6.1 help
- URL:
http://www.ibm.com/support/knowledgecenter/SSYQBZ_9.6.1/
- To ensure that the URL is valid, click Test Connection.
- Click OK to save the changes.
- In the table, verify that the new connection is enabled.
- Optional: Select the row of the previous connection and click
Disable.
- Create a connection order for the enabled connections. If multiple connections are enabled, each one is tested in order
until an active connection is found.
For example,
in a common scenario, remote help is listed first in the table and
local help is listed second. If you have an Internet connection, the
remote help connection is used. When you do not have an Internet connection,
the local help is used.
To change the order
of the connections:
- Select a row in the table.
- Click Up or Down to
move the connection in the list.
- Click Apply and OK to
save the changes.
Results
If you enabled the local help and you have an
Internet connection, the help content is installed automatically when
you start the product.