ViaVoice Telephony Demonstration Center

Please visit the ViaVoice Telephony
demonstration center to experience
IBM ViaVoice Telephony. Directory Dialing, United States Presidents,
and Mutual Funds demos are available.
The demonstration center can be
accessed toll-free in the United States
at 1-877-VIAVOICE, outside the US (01)914-784-8315.

Telephony

Natural Language Understanding and Tools for NLU

With IBM’s Natural Language Understanding, the user interacts with the system in the same manner as when conversing with another human. This in turn, means a large vocabulary can be deployed. IBM ViaVoice Telephony Natural Language systems use statistically-based methods which provide more flexibility and robustness than traditional methods. IBM ViaVoice Natural Language eliminates the limitations of BNF baseform generated grammars that are typically used in speech applications today.

The components of IBM NLU are:

  • NLU engine
  • Dialog Manager
  • Tools

For More Information on IBM ViaVoice Telephony

To learn more about IBM ViaVoice Telephony, please contact your IBM marketing representative or call 800-426-7777 in North America, priority code: 6N9BB001, outside North America (01) 416-383-9224, UK 017 0 549 2249, Germany 0130 82 74 92, France 0 801 TEL IBM (0 801 835426), Japan 0120-04-1992 - Dial IBM.

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