Telephony  
ViaVoice Telephony Demonstration Center

Please visit the ViaVoice Telephony
demonstration center to experience
IBM ViaVoice Telephony. Directory Dialing, United States Presidents,
and Mutual Funds demos are available.
The demonstration center can be
accessed toll-free in the United States
at 1-877-VIAVOICE, outside the US (01)914-784-8315.

Telephony

ViaVoice(tm) Telephony, backed by IBM and its 30 years of research and approximately 100 patents in speech technology, is a software platform designed for the development and usage of speech recognition solutions. Among its many applications, this voice response solution can be used to help customers retrieve information from a database or website - saving them time and effort.

While most voice response unit (VRU) applications require a keypad, ViaVoice Telephony utilises speech combined with NLU as the user interface. Callers can speak requests rather than use keypads to interact with an application. Ultimately, this break- through technology is designed to make voice recognition technology over the phone more natural, more productive and easy to use.

Utilizing NLU technology, application developers can write and deploy an expanded number of specific applications, including speech recognition and text-to-speech functions.

IBM ViaVoice Telephony Solutions:

IBM ViaVoice Telephony Run Time and Tools

Natural Language Understanding and Tools for NLU

ViaVoice Directory Dialer

For More Information on IBM ViaVoice Telephony

To learn more about IBM ViaVoice Telephony, please contact your IBM marketing representative or call 800-426-7777 in North America, priority code: 6N9BB001, outside North America (01) 416-383-9224, UK 017 0 549 2249, Germany 0130 82 74 92, France 0 801 TEL IBM (0 801 835426), Japan 0120-04-1992 - Dial IBM.

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