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Technical Support: ViaVoice Millennium for MacintoshFrequently Asked Questions. |
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Section 1 - Installation and configuration |
1.1 | How do I install IBM* ViaVoice* on my computer? | |
1.2 | After ViaVoice is installed what should I do next? | |
1.3 | How can I uninstall ViaVoice from my system. | |
1.4 | Are additional vocabularies (i.e. medical, legal) available for ViaVoice? | |
1.5 | The installation panel states that I only need 72MB to install the product. I have 100MB free so why does the installation say that there is insufficient space? | |
1.6 | The microphone inserts for my microphone are in the iMac colors. Can I purchase a set of graphite inserts and clips to match my machine? |
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Section 2 -Audio Setup Assistant |
2.1 | What is Audio Setup Assistant? | |
2.2 | When should I run the Audio Setup Assistant? | |
2.3 | Can I use the microphone that shipped with my computer (or the built-in microphone, if there is one)? | |
2.4 | Can any other microphones be used? |
Section 3 - Analyze My Voice |
3.1 | What is Analyze My Voice and is it required? | |
3.2 | How many sentences should I read during Analyze My Voice? | |
3.3 | What if I do not speak with a native accent for the language version I have installed? | |
3.4 | Can a backup of my voice model from a PC be restored to ViaVoice on my Macintosh** computer. | |
3.5 | The processing of the story read in Analyze My Voice appears to go on forever. |
Section 4 - General dictation and SpeakPad |
4.1 | How do I start SpeakPad? |
4.2 | How does the system learn as I correct mistakes in SpeakPad? |
4.3 | Once I've dictated a document in SpeakPad, how do I transfer it to another application? |
4.4 | Is it possible to add an alternate pronunciation for an existing word in the vocabulary? |
4.5 | My recognition was good, but it now has deteriorated. Why? |
4.6 | How do I dictate numbers? |
4.7 | How can I improve my recognition performance with ViaVoice? |
4.8 | Can I save a voice session to a diskette or other removable cartridge like device such as an IOMega Zip or Jazz Drive? |
4.9 | Can I have text in files read to me? |
4.10 | When reading the dictated text in VoicePad, the volume is extremely low compared to the volume of correcting dictation error. How can I increase the volume ? |
4.11 | Is there a limit to the amount of text I can dictate in SpeakPad. |
4.12 | Should I save my documents with the "Save dictation session information" box checked. |
4.13 | When I try to open the ViaVoice SpeakPad, I get a message stating that 'SpeechLib could not be found'. |
4.14 | The IBM ViaVoice Menu does not appear on my computer. |
4.15 | AppleWorks 6 doesn't seem to be compatible with ViaVoice for Mac. How do I make this work? |
Section 5 - ViaVoice Options |
5.1 | How do I change users if more than one user has been added? | |
5.2 | What is the Recognition Sensitivity used for under the ViaVoice Preferences Voice page? | |
5.3 | What is the Recognition Performance used for under the ViaVoice Preferences Voice page? | |
5.4 | What are the Formatting and Formatting-2 tabs used for in SpeakPad Preferences? |
Section 6 - Analyze My Documents |
6.1 | How can I quickly add words to my vocabulary and improve recognition? | |
6.2 | What file formats are supported in Analyze My Documents? |
Section 7 - Vocabulary Manager |
7.1 | How do I see my added words, and when would I want to delete a word? |
Section 8 - Hardware and software requirements |
8.1 | What are the minimum hardware and software requirements for IBM ViaVoice? |
Section 9 - Known limitations |
9.1 | Can I use ViaVoice while Apple's Speakable Items is active? |
9.2 | Are there any known limitations? |
Answers to questions |
Answers section 1 - Installation and configuration |
1.1 | How do I install IBM*
ViaVoice* on my computer?
Insert the ViaVoice CD and open the ViaVoice Millennium icon when it appears on the desktop. Open The IBM ViaVoice installer icon and continue with installation. |
1.2 | After ViaVoice is installed
what should I do next?
Select Apple, favorites, then IBM SpeakPad. This will start Analyze My Voice. ViaVoice needs to setup the microphone and Analyze Your Voice before you can start dictating. |
1.3 | How can I uninstall
ViaVoice from my system.
Insert the ViaVoice CD. Open the ViaVoice Millenium icon when it appears on the Desktop. Open the IBM ViaVoice Installer icon, select continue, select accept, select continue and change install to uninstall, then select uninstall. |
1.4 | Are additional vocabularies
(i.e. medical, legal) available for ViaVoice?
No. ViaVoice does not have additional vocabularies for this version of ViaVoice. |
1.5 | The installation panel states
that I only need 72MB to install the product. I have 100MB free so why does
the installation say that there is insufficient space?
The installation panel disk space requirements only reflects the size of the installation package. As stated on the ViaVoice box, ViaVoice needs a minimum of 200MB in order to complete the installation successfully. |
1.6 | The microphone inserts
and clips for my microphone are in the iMac colors. I have a graphite
colored machine so can I purchase a set
of graphite inserts and clips to match my machine?
Yes, just visit the Andrea Electronics web site at http://www.andreaelectronics.com/commerce/details.ihtml?id=NC71 for purchase information. |
Answers section 2 - Audio Setup Assistant |
- Shows you how to connect the microphone headset to your computer. | ||
- Tests your existing audio setup. | ||
- Adjusts the microphone volume. | ||
- Performs a speech recognition test. | ||
Setting up your microphone correctly is the single most important thing you can do to enhance the use of ViaVoice. Proper microphone set up, and correct audio settings are required to achieve the highest recognition accuracy. |
2.2 | When should I run the
Audio Setup Assistant?
You should run the Audio Setup Assistant: |
- If your recognition accuracy has deteriorated. | ||
- If you've changed your microphone. |
2.3 | Can I use the microphone
that shipped with my computer (or the built-in microphone, if there is
one)?
We recommend using the microphone supplied with your ViaVoice product. This microphone has noise cancelling capabilities and was specifically designed for speech recognition. |
2.4 | Can any other
microphones be used?
A list of tested and compatible microphones are available by clicking here. Any other microphones cannot be guaranteed to give you good speech recognition. |
Answers section 3 - Analyze My Voice |
Answers section 4 - General dictation and SpeakPad |
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Answers section 5 - ViaVoice Options |
Answers section 6 - Analyze My Documents |
Answers section 7 - Manage My Vocabulary |
Answers section 8 - Hardware and software requirements |
8.1 | What are the minimum
hardware and software requirements?
To run IBM ViaVoice, you must be running MAC OS version 8.5.1, 8.6 or 9.0 and have at least the following hardware: |
- iMac**, Power Mac** G3 or G4, PowerBook** G3 with a 233 MHZ PowerPC* processor or higher. | ||
- 48MB of memory. Increasing the processor and/or the memory will improve the speed of decoding, but will not improve the recognition performance. | ||
- 200+MB of available (non-compressed) hard file space. | ||
-CD-ROM Drive. |
Answers section 9 - Known limitations |
9.1 | Can I use ViaVoice while Apple's
Speakable Items is active?
The Apple Technical Information Library has additional information on this subject. Click on the following to be transferred to the Apple Tech Info Library: http://til.info.apple.com/techinfo.nsf/artnum/n31155 |
9.2 | Are there any known
limitations?
Following are known limitations: |
The information below is a copy of the ViaVoice for Mac README:
1. INSTALLATION NOTES *The on-line help uses the Mac OS help viewer. But, the home button and search function can only be used to access Mac OS help information. |
THE INFORMATION PROVIDED IN THIS TECHNICAL SUPPORT WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. You assume the entire risk as to the accuracy and the use of the information contained herein. (*) IBM®, PowerPC® and VoiceType® are IBM registered trademarks. |