ViaVoice Telephony
ViaVoice Telephony, backed by IBM
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1-877-VIA
VOICE Imagine using the phone to
retrieve vital information from a database or web site - then conduct business
transactions using your voice. There's no operator. No fumbling with keypads.
No waiting on hold.
IBM ViaVoice Telephony - is a software platform designed to support the development
of speech- enabled telephony solutions. Using applications supported by ViaVoice Telephony,
callers can speak requests into the phone rather than use keypads to access data and
execute transactions.
ViaVoice Telephony makes conducting business over the phone easier.
IBM offers three demonstration areas where you can dial in and experience
this innovative technology at work:
Note: The information provided is for demonstration purposes only and
is not intended for use in making financial decisions.
Highlights of these demos include: Each demonstration can be accessed toll-free in North America by calling
877 VIA-VOICE (877-842-8642), and outside North America at (01) 914-784-8315.
At the prompt, request one of the three choices - Directory Dialing, Mutual Funds or U.S.
Presidents. The demo will then ask for more information. Depending on which demo you choose,
respond with either the full name of the employee, mutual fund or U.S. President you wish to
search. During the demo, try "barging in." As the demo plays a prompt, make another request.
The system will recognize the interruption, stop what it is doing, and perform
the new request.
At any time during the demo, help is available by saying "help." Requests can be
cancelled by saying "cancel." When finished, you can return to the ViaVoice Telephony
Demonstration Center by saying "demo center." To end the call, say "good-bye" or hang up. For More Information on IBM ViaVoice Telephony
To learn more about IBM ViaVoice Telephony, please contact your IBM marketing representative
or call 800-426-7777 in North America, priority code: 6N9BB001, outside North America
(01) 416-383-9224, UK 017 0 549 2249, Germany 0130 82 74 92,
France 0 801 TEL IBM (0 801 835426), Japan 0120-04-1992 - Dial IBM. |