Telephony
ViaVoice Telephony Demonstration Center

Please visit the ViaVoice Telephony
demonstration center to experience
IBM ViaVoice Telephony. Directory Dialing, United States Presidents,
and Mutual Funds demos are available.
The demonstration center can be
accessed toll-free in the United States
at 1-877-VIAVOICE, outside the US (01)914-784-8315.

Telephony

ViaVoice Telephony Run Time

ViaVoice Telephony Run Time provides a generalized phone recognition platform capable of continuous command recognition and text-to-speech. The run time also provides the ability for the application to run the ViaVoice speech recognition engine on remote machines. By using remote speech recognition engines in this way the load balancing, performance and availability of the system can be enhanced.

Included with the run time are the engine and data files necessary to develop and support phone recognition and text-to-speech applications.

Specific functions include:

  • Speech recognition models optimized for telephony both landline and cellular.
  • Process manager. The process manager is responsible for launching, monitoring, restarting and stopping all telephony processing. Other application modules can also be scheduled using program manager.
  • Run-time API's and libraries for Tcl and C++.
  • A dictionary to generate pronunciations for new words or phrases.
  • A component which automatically generates synthesized speech for any prompt not previously recorded.
  • Sample grammars and their associated pronunciations. Grammars are provided for banking, commands, dates, digits, natural numbers, times, voice mail, voice activated network control and yes/no.
  • A dynamic grammar compiler that adds words and phrases..
  • Administration and monitoring utilities.

The ViaVoice Telephony Run Time engine also includes 1200 prerecorded prompts, 300,000 baseforms to reduce your development effort, and several software packages needed to write and support phone recognition applications.

ViaVoice Telephony Tools

ViaVoice Telephony and strategic partner tools provide programmers with the necessary tools to develop grammar-based phone recognition applications.

The Tools include:

  • Web-Based Grammar Development and Administration Tools - An integrated set of web pages that provide the ability to generate the resources (grammars, pronunciations, and pool files) needed for the ViaVoice engine.
  • Command-Line Grammar Development Tools - Utilities that generate grammars and pronunciations for phone recognition applications.
  • Command-Line Grammar Test Tools - Tools to assist in testing an application's grammar.
  • Tcl and C++, API's and samples.

For More Information on IBM ViaVoice Telephony

To learn more about IBM ViaVoice Telephony, please contact your IBM marketing representative or call 800-426-7777 in North America, priority code: 6N9BB001, outside North America (01) 416-383-9224, UK 017 0 549 2249, Germany 0130 82 74 92, France 0 801 TEL IBM (0 801 835426), Japan 0120-04-1992 - Dial IBM.

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