Technical support: frequently asked questions
Click on the question number to see the answer. |
Section 1 - General information | |
Where can I find any available updates or fixes for the 1.32 version of VoiceType? | |
Where can I find help or assistance with this product other than the supplied user's guide? |
Section 2 - Installation and configuration | |
After installing VTD 1.32 under Windows 3.x, the IBM VoiceType program icons were not setup. How do I manually create these icons? | |
After upgrading from Windows 3.x to Windows 95 my VoiceType program no longer works. | |
I just downloaded the VTD13201.exe fixes. How do I install them? | |
I downloaded the PCMCIA 32-bit protected mode driver (VTDPNP.EXE) and the installation instructions (VTDPNP.DOC) but my system does not support plug-n-play PCMCIA. So the new hardware wizard does not detect the IBM PCMCIA Speech adapter. How do I get it to install? | |
Whenever I run any VTD program I keep getting the error message "SPAPI.DLL file cannot start". What can be the problem? | |
When I attempt to apply the VTD132A.EXE under Windows 3.x I keep getting an error message that indicating that a Windows 95 environment variable needs to be set. But I'm not running Windows 95. | |
I am having numerous problems installing and running VTD 1.32 on my Laptop using Real Mode Card and Socket Services. Where can I get help? |
Section 3 - Enrollment and training | |
Enrollment fails at step 12 or 13 due to an error in MSVCRT10.DLL file. | |
Training Program returns "Error in Step 17" during the processing that occurs after enrollment. | |
My enrollment fails at varying degrees of completion. What is happening during some of these steps? |
Section 4 - Voice Action Editor | |
When attempting to install the Windows 95 macros, the VMG504 error is received. | |
How do I make the Launch Macro permanent on the WordPerfect Standard Template? |
Section 5 - Voice Manager | |
How do I creating a Personal Icon For VoiceType Dictation 1.32 Using Windows 95? | |
When I boot my system I get VMG011, Error Code 10 followed by VMG0600 during Boot Sequence. | |
I get the VMG505 error when importing the Navigation Macros for MS Word 7.0a. | |
What problems are fixed by applying the updates in the file VTD13201.EXE from the ftp site? |
Section 6 - Vocabularies | |
After installing the ILM or add-on vocabularies the vocabulary name is not listed in the Domain field of Voice Manager's settings. | |
How do I install the add-on vocabularies such as the Legal, Emergency Medicine, Journalism and Radiology? | |
The Emergency Medicine vocabulary fails to install, returning the error "EPFIE32......" |
Section 7 - Hardware requirements | |
What are the minimum hardware requirements for VoiceType Dictation 1.32? |
Answers to questions |
Answers section 1 - General information | |
Where can I find any available updates or fixes for the 1.32 version of VoiceType? There are separate directories for each particular language version of VoiceType you might be running (i.e. US for US English, UK for UK English, etc.). In each sub-directory you will find a "index.txt" file describing the subsequent files and their location along with a brief description. | |
Where can I find help or assistance with this product other than the supplied user's guide? |
Answers section 2 - Installation and configuration | |
After installing VTD 1.32 under Windows 3.X, the IBM VoiceType program icons were not setup. How do I manually create these icons? | |
After upgrading from Windows 3.x to Windows 95 my VoiceType program no longer works. | |
I just downloaded the VTD13201.EXE fixes. How do I install them? - Copy these files to a diskette. | |
I downloaded the PCMCIA 32-bit protected mode driver VTDPNP.EXE and the installation instructions VTDPNP.DOC but my system does not support plug-n-play PCMCIA. So the new hardware wizard does not detect the IBM PCMCIA Speech adapter. How do I get it to install? No new hardware was detected at the completion of step 6 (Windows 95 "Add New Hardware Wizard" automatic hardware detection) of section II, "Installing 32-bit PCMCIA Support" of the 1.32B README.DOC. Perform these steps if section II, "Installing 32-bit PCMCIA Support" failed. | |
Whenever I run any VTD program I keep getting the error message "SPAPI.DLL file cannot start". What can be the problem? | |
When I attempt to apply the VTD132A.EXE under Windows 3.x I keep getting an error message that indicating that a Windows 95 environment variable needs to be set. But I'm not running Windows 95. | |
I am having numerous problems installing and running VTD 1.32 on my Laptop using Real Mode Card and Socket Services. Where can I get help? |
Answers section 3 - Enrollment and training | |
Enrollment fails at step 12 or 13 due to an error in MSVCRT10.DLL file. These files may be shipped with other Win32 applications as well. Use EXPAND.EXE and reload the files from the install media into the \WINDOWS\SYSTEM directory. | |
Training Program returns "Error in Step 17" during the processing that occurs after enrollment. | |
My enrollment fails at varying degrees of completion. What is happening during some of these steps? STEP 11 (align) 10% STEP 15 (mel2rot) 16% STEP 17 (prunexc) 30% STEP 27 (lbltree) 74% CAUTION: For Steps 8 & 9, make sure that you make a backup copy of your CONFIG.SYS and AUTOEXEC.BAT files before modifying them. Do not run any other programs while enrollment is being processed. You may now resume processing of your enrollment. |
Answers section 4 - Voice Action Editor | |
When attempting to install the Windows 95 macros, the VMG504 error is received. To import these do the following: Now follow the documented procedures for importing the macros and they will install correctly. | |
How do I make the Launch Macro permanent on the WordPerfect Standard Template? - Open WordPerfect |
Answers section 5 - Voice Manager | |
How do I creating a Personal Icon For VoiceType Dictation 1.32 Using Windows 95? - From the "Taskbar Properties" window, click once with left mouse button on "Start Menu Programs", then click on "Add". - From the "Create Shortcut" window, Type the following path: Your userid is different from your enrollment id. In order to determine your userid, perform the following two commands: cd {VTD install directory}\Users\{users Name} There will be several files listed. Most of these consist of a Your enrollment id is the name used when you completed your enrollment. Your icon should now appear in the folder you selected above. | |
When I boot my system I get VMG011, Error Code 10 followed by VMG0600 during Boot Sequence. During another failure the Error.log had the following data: A Timeout Error occurred. During boot time, Windows tries to run several applications at the same time in addition to loading Windows. VTD has only a few seconds to connect | |
I get the VMG505 error when importing the Navigation Macros for MS Word 7.0a. Per page 3 of the User's Guide, the supported applications are Microsoft Word for Windows version 6.0 and Version 7.0 for Windows 95. MS Word Version 7.0a is not supported for VTD 1.32. Importing of navigation macros is dependent on the application interface, which usually changes from release to release. Since MS Word Version 7.0a was released months after the Golden Master of VTD 1.32, VTD could not prepare for the interface. Hence it is not supported. | |
What problems are fixed by applying the updates in the file VTD13201.exe from the ftp site? The problem can occur while running VoiceType Dictation 1.32 on either Windows 3.1 or Windows 95. The problem can be recreated if more than 1 line of text is dictated. Registers: Bytes at CS:EIP: Stack dump: - When running Windows 3.x Under Windows 3.1, the following Windows dialog box appears: Initialization of a dynamic link library failed. 2 - WORD CORRECTION ON PERIOD CAUSES FAULT
3 - INCORRECT HIGHLIGHTING OF WORD After deleting a word within the text and dictating it a second time at the same place, the highlighting of the word(s) to be corrected is incorrect (i.e. highlighting only part of the word and part of an adjacent word). However, the correct word dialog is ok and also the playback is ok. Note: To apply this fix you must be running: Windows 95 AND IBM VoiceType Dictation 1.32a, |
Answers section 6 - Vocabularies | |
After installing the ILM or add-on vocabularies the vocabulary name is not listed in the Domain field of Voice Manager's settings. However, looking at the new directory structure within \IBMSPCH, one is able to recognize similarities between the new and the old directory structure. The new directory structure for IBM VTD 1.32 is as follows: When the new IBM VoiceType Dictation System is installed, the user is prompted to specify a new directory name or chose the default. In either case, the VoiceType Dictation System is installed using a single directory structure. When an "add on" vocabulary is installed, the old directory structure is used because the add on vocabulary was made available prior to the release of the new VoiceType Dictation System. Please read through the instructions before starting the process in order to understand what is being done. The following are the steps needed to move the add on vocabulary files from the old directory structure to the new one. - At this point, you need to change directories to where the VoiceType Dictation System is installed. This can be done by typing the following at an MS-DOS C:> prompt (assuming you are already at the C: prompt): - Now copy the files from the D:\SPCH_RO\LANGS\EN_US\TASKS\*.* (and all of the sub-directories) to the VoiceType Dictation system path. This can be done by typing the following command at an MS-DOS prompt: xcopy D:\SPCH_RO\LANGS\EN_US\TASKS\*.* /s Now change directories to the \IBMSPCH\TEMP directory. NOTE: After the *.*, there is a <SPACE> and a "Period". Now, return to the D: drive and remove the old directories by using these commands: D: | |
How do I install the add-on vocabularies such as the Legal, Emergency Medicine, Journalism and Radiology? | |
The Emergency Medicine vocabulary fails to install, returning the error "EPFIE32......" The directory names are invalid for the type of file system on the drive. |
Answers section 7 - Hardware requirements | |
What are the minimum hardware requirements for VoiceType Dictation 1.32? |
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