Telephony
ViaVoice Telephony Demonstration Center

Please visit the ViaVoice Telephony
demonstration center to experience
IBM ViaVoice Telephony. Directory Dialing, United States Presidents,
and Mutual Funds demos are available.
The demonstration center can be
accessed toll-free in the United States
at 1-877-VIAVOICE, outside the US 1 972 402 5963.

Telephony

Version 1.0 of the IBM ViaVoice Telephony Tools for Windows NT provides programmers with the necessary tools to develop grammar-based phone recognition applications. The Tools include the following components:

  • Web-Based Grammar Development and Administration Tools - An integrated set of web pages that provide the ability to generate the resources (grammars, pronunciations, and pool files) needed by the ViaVoice engine. These Tools also provide support for monitoring and managing the status of all telephony processes.
  • Command-Line Grammar Test Tools - Utilities that generate grammars and pronunciations for phone recognition applications. These utilities are:
  • Command-Line Grammar Test Tools - Tools to assist you in testing your application's grammars. These tools are:

    readFSG - The readFSG tool prints the contents of a compiled grammar file (FSG) in a readable format.

    nWord - The nWord tool displays the current state of an FSG, all of the possible extensions in the current state, and optionally, the annotations and probabilities in the FSG.

    LpGp - The LpGp tool displays all of the information associated with the current path in the grammar, including words, probabilities, states, and annotations.

  • TCL Extensions - Extensions to the TCL scripting language through which a telephony application can manage its call flow and interface to the speech recognition engine.
  • ++ Classes - Object-oriented, C++ interfaces to the speech recognition engine.
  • Utilities - Commands and utilities to monitor and administer a phone recognition server. Most of these utilities can be run both locally and remotely. The utilities provided with the Tools are:

DialWatch - Monitors the activity on a call line.

listres - Displays the current values of ViaVoice Telephony resources.

logtail - Displays the output of the logger and statlog processes

setdbg - Sets the debug level for the specified processes on the specified host.

  • Samples - A sample TCL script, a sample C++ program and several sample grammars.
  • Programmer's Reference - HTML documentation for the Tools.

Note that the ViaVoice Telephony Run Time is required to install and use the ViaVoice Telephony Tools.

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