Request table

The request table lists all requests that a service or service instance has against another service or, if applicable, itself. The table always shows the requests against one service only. To display the requests against a different service select that service from the Show requests against drop down list.

The table provides this information:

Request name
uniquely identifies the target of the request, for example, a parameter, option, or other configuration item. Indexed names usually refer to a particular item in a list of similar items, for example a user in a list of users.

Support name
refers to the program or the mode of the program that processes the request.

Requested by
the service that generated the request from its customization data. This is normally the service or service instance for which you are browsing the requests. There can also be requests that result from the customization of other services. Requests that are mutually dependent and, therefore, can only be processed together, are always shown together.

Requested for
the update step during which the request is processed. Can be Commit or Update.

Status
indicates how the request has been processed.

To view further details on a request select the request in the request table. Details on the request are then displayed in the Parameters of selected request table.

Related information: