Refresh Management Directory

Use the "Refresh Management Directory" panel to refresh the management directory with existing configuration data of the listed services.

You can display this panel for a one or more service instance.

This panel is also displayed automatically if you attempt to customize a service that requires refresh data that has not been gathered yet. Then the list of services contains all services that provide refresh data for the service to be customized.

Before you begin:

Steps to refresh the management directory:

  1. Check if you are authorized to refresh the management directory for all of the listed services. Services for which you are not authorized have a "No" in the Authorized column of the list of services.

    Select each service that you are not authorized for in the list and click List authorized users. Inform one of the authorized users that Refresh the management directory is pending for the respective service.


  2. Check if any of the listed services that you are authorized for require input, before you can start the refresh. Some services require information, for example on the location of its configuration resources, before the first refresh can be performed. If a service requires input, the status in the Refresh status column of the list of services is "Input required: Refresh".

    To provide the required input select the respective service and click Supply input. A service-specific dialog is displayed where you can provide the required information.


  3. If the "Refresh the management directory" task has been run before, you can, optionally, view job reports of these previous runs (see Report).
  4. Click Start refresh to start refreshing the management directory.

    This job can take a long time. The job progress can be seen in the progress bar at the bottom of the panel. The job status is displayed next to the progress bar.

    You do not have to keep the "Refresh Management Directory" panel displayed during the entire time that the job is running. You can close it and optionally reopen it later to check the job progress. When the job finishes, you receive a job completion notification even if the "Refresh Management Directory" panel is closed.

    You can even log off from the workplace as soon as the job has been submitted. You receive the job completion notification when you next log on if the job has finished by then.


  5. If the job finishes with an error, select View reports in the task navigation area to find out what went wrong. See View reports for details. You can rerun "Refresh Management Directory" after you have resolved the cause of the error.
  6. Ensure that Refresh Management Directory has been performed for all services.

    If the list of services contains services for which you are not authorized, these services were not included in the Refresh Management Directory.


If "Refresh Management Directory" is incomplete, check the job report to find out which data is missing. If the service allows you to edit the refresh data (see Editing refresh data) you might be able to complement the missing data. If "Refresh Management Directory" fails, this could also be because of missing data. Check the job report and provide the missing data if applicable and if the service allows you to edit the refresh data.

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