Troubleshooting problems in the deployed instance

If the troubleshooting problems that you suspect are related to the virtual system deployment, you need to review all the information within the virtual system entry of interest.

Procedure

Complete the following steps to troubleshoot problems in the deployed instance:

  1. Click Instances > Virtual system. Select the instance in the list of instances in the Virtual System Instances window.
  2. View the details of the instance:
    1. Check the status of the deployed instance in the Current status section.
    2. Check the history of the deployed instance in the History section. The history lists the actions that were performed during the deployment of the virtual system, each with a date and timestamp. You can look for errors within the history to assist with problem determination. In addition, the time stamps give you a good idea of how long individual actions took to complete.
    3. In the Virtual machines section, expand each of the virtual machines and check for any errors in the script packages. If any of the script package have errors, view the logs, remote_std_out.log and remote_std_err.log, next to the script package names.
  3. Log into each of the deployed instance and manually verify that the required services have been started. If any of the installed products or services have trouble starting or report errors, refer to the individual product troubleshooting guides.

Task Task

Feedback

Timestamp icon Last updated: Thursday, 3 July 2014
http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.soawmbwsrr.doc/topics/tsoa_troubleshooting_running.htm