Common failures can occur when installing the pattern.
Procedure
Check the following problems when troubleshooting the
pattern installation:
- Problem: Unable to communicate with the appliance. This
happens when the appliance location is not valid. Solution:
Check that the appliance name that is specified as part of the -h
parameter of the loader is valid.
- Problem: Invalid username or password. This occurs when
the username or password that was supplied to the loader is unable
to access the appliance. Solution: Check the username
and password provided with the -u and -p parameters respectively.
- Problem: The loader fails while trying to load and image. Solution: There are multiple reasons for this:
- Check that the username and password provided have permission
to load the image.
- Check that the image is already present in the appliance
and that the user has access to it. In both of these cases, contact
the administrator of the appliance and request additional privileges
on the appliance or request access to the existing images.
- Problem: The loader fails to connect to the IBM® Workload
Deployer or IBM PureApplication
System due
to BSO authentication error. Solution: Authenticate with
the IBM Workload
Deployer or PureApplication System.
- Problem: The loader imports the existing WebSphere® Message Broker, WSRR, or DB2® builds and then the import fails. Solution: Make sure that the username specified in the loader
command -u option has access permission to the already existing imported
images on IBM Workload
Deployer or IBM PureApplication
System.