You can use logs to help to find and resolve problems.
Logs are stored on the appliance and can be viewed from the user interface,
or they can be downloaded to your local file system.
Procedure
To collect diagnostic information, complete the following
steps:
- View the virtual instances:
- Click .
- Select the instance in the list of instances in the Virtual System
Instances window.
- For the WSRR virtual machine:
- In the Virtual machines section, expand the WSRR virtual machine and
inspect for any errors in the Script Packages section. If any of the script
packages have errors, click the log links for remote_std_out.log and
remote_std_err.log next to the script package names.
- Log in to the WSRR instance and check the server errors.
- Refer to the WSRR troubleshooting guides: http://pic.dhe.ibm.com/infocenter/sr/v8r0/topic/com.ibm.sr.doc/cwsr_troubleshootingandsupport.html
- For DataPower®:
- Retrieve the default.log file for the domain that is created by the
pattern.
- Retrieve the default.log file
for the default domain.
- For monitoring problems, collect these logs from the Base OS and WSRR nodes (excluding WSRR
Custom Nodes):
- /0config/0config.log
- /opt/IBM/maestro/ITCAMSOADP/lx8266/d4/KD4/logs/* (x86)
- /opt/IBM/maestro/ITCAMSOADP/aix523/d4/KD4/logs/* (Power)