Troubleshooting problems with deployment

You can troubleshoot common problems that you encounter when you deploy the patterns in the IBM® SOA Policy Gateway Pattern.

Failure to connect to external DataPower appliance during deployment

Try the following solutions:

Troubleshooting an error for the domain already existing

Try the following solution:

Troubleshooting a port overlap error for the sample application

If one of the sample services is unavailable, check if the ports in your domain conflict with other domains.
Try the following solutions:
  • LOG in to DataPower and switch to the sample domain. Then, open the Control Panel and click the XML Firewall icon. Check that the XML Firewalls are all in Up state.
  • Search for HTTP Front Side Handler. Check that the single HTTP Front Side handler is in Up state.

Troubleshooting promotion failure

Many problems might arise during promotion, including failure to connect to Governance Master during deployment.
Try the following solutions:
  • Check the parameters:
    • Check the user of the Governance Master WSRRCELL.
    • Check the password for the user of the Governance Master WSRR Cell.
    • Check the host name of the WSRR Governance Master Cell.
    • Check the CELL name of the WSRR Governance Master Cell.
  • Check the signer certificate exchange:
    • Go to the Cell Default Trust Store of the Governance Master cell and make sure that there is a certificate entry for the Dmgr or the Standalone server of the runtime environment.
    • Go to each Runtime Environment and check the CellDefaultTrust store (for the ND environment case) or the NodeDefaultTrustStore (for WSRR Standalone servers) to make sure that there is a certificate for the Dmgr of the Governance Master.
    • Export the LTPA keys from both cells by using the same password, and check that they are the same (for example, the bytes).
  • Make sure that the promotion properties file contains server sections with the appropriate host and port, and user and password information. This information can be found in the ServiceRegistry console for the Governance Master:
    • Go to the GovernanceMasterDMgrHost or ServiceRegistry and switch to the Configurations perspective. In the Actions section, find Promotion and open the promotion properties file. For each environment, there should be XML elements for each server in the staging WSRR node or cluster. If a production cluster or node exists, there should be server:port entries for each, and in addition there should be user and password information.
  • Check that the Service Version and SOAP Endpoint both have Classification for staging and Production.
    • In the Service Registry Console, select the SOA Governance perspective. Open the Service Version, and select the Classifications tab. Staging and Production must be enabled.

Troubleshooting customized CLI failures

Try the following solutions:

Concept Concept

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Timestamp icon Last updated: Thursday, 3 July 2014
http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.soawdpwsrr25.doc/topics/csoa2_troubleshoot_deployment.htm