IBM Education Assistant
IBM Service Request
 
 
IEA
 
Description
 
IBM Service Request is a Web application that allows you to open, manage, and update service requests for IBM software products online.
 
Link Return to main page for SR Tool
 
 
Educational content for

other IBM products
Information Management
Lotus
Rational
Tivoli
WebSphere
Systems and servers


 All demonstrations for SR Tool
 
 
 Overview - Using Service Request
14 min Flash demonstration 


 All presentations for SR Tool
 
 
 Overview of IBM Service Request V1.0
7 min Flash presentation with sound Flash presentation with sound  Presentation PDF156K  
 Overview - How to register for Service Request
4 min Flash presentation 
 Overview - Service Request for site technical contacts
10 min Flash presentation 


  Icon key
 
Audio Includes audio (items without audio might have audio added in the future)
PresentationA technical overview that provides background on a topic (Adobe Flash Player)
DemoA guided demonstration that shows how to complete a specific task (Adobe Flash Player)
Tutorial Step by step instructions to follow for completing a task
PDFPDF format (Adobe Acrobat Reader)
ZIPZIP format (use WinZip or a similar program)
Other Additional reading material






Time  Last updated: Thu, 30 Oct 2008 08:59:35 CDT
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2008 1.0 application contacts IBM Service Request IBM Service Request Web application information Overview register Request Service technical V1.0