Problem materials and evidence

If a problem occurs while using CICS PA, the following information is required:
  1. A copy of the input file used for the job
  2. A copy of the job stream used for the job, including the Job Control Language (JCL) and commands
  3. A listing of the output generated, including:
    • The report listing
    • The messages issued.
  4. A written scenario describing what information the user was trying to achieve from the CICS PA report at the time of the error (also state whether the sample jobs were run at the time CICS PA was installed).

Information Information

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Timestamp icon Last updated: Friday, 8 February 2013


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