Use the MSG keyword to specify a message failure.
If the message associated with the problem does not have the DWW prefix,
it is not a
CICS VR message
failure, and you must not use the MSG keyword. Sometimes, you might want to
use the INCORROUT keyword in addition to the MSG keyword.
- When a message describes conditions that do not apply to the actual program
operation
- When there is no message text
- When message text contains incorrect data
- When CICS VR issues
an inapplicable message
For more information about the INCORROUT keyword, see
Incorrect output procedure (INCORROUT).
To describe a message problem:
- Look up the message in CICS VR Messages and abend codes for an
explanation. The message description includes information on the action CICS VR takes and the
action to take in response to the message.
If you plan to report the problem,
gather and record the appropriate information before you take recovery action.
- Write down the message identifier and the exact message text. If you contact IBM® for
assistance, the Support Center representative requires the exact message text.
- Supplement the MSG keyword with the message identifier. Use the supplemented
keyword when searching the RETAIN® database. A sample MSG keyword and message
identifier is shown below:
MSGDWW0110S
In this
sample, DWW is the message prefix, identifying a CICS VR message, 0110 is
the message number, and S is the severity code.
See Collecting documentation about all problems to complete your documentation
of the problem.