Applying the fix

When the change team finds a fix for your problem, they might want you to apply it and test it on your system. For details on how to apply service to your system, refer to CICS® Transaction Server for z/OS® Installation Guide.

If they do ask you to test the fix, you are normally given two weeks to do it and provide them with feedback. However, you can ask for an extension if you are not able to complete the testing in that time.

When the change team is convinced that the fix is satisfactory, the APAR is certified by the CICSPlex® SM development team and the APAR is closed. You will be notified when this happens.

The APAR becomes a PTF

If the problem solution involves a change to code in a CICSPlex SM module that you can assemble, you will be sent the code change right away. The change will later be distributed as a PTF.

If you cannot assemble it yourself, because it involves a part of CICSPlex SM that is distributed in object code only, you might be supplied with a ZAP or a TOTEST PTF.

If you need a PTF to resolve a specific problem, you can order it by its PTF number through the IBM® Support Center. Otherwise, you can wait for the PTF to be sent out on the standard distribution tape. Instructions for applying service from the standard distribution tape are provided in CICS Transaction Server for z/OS Installation Guide.

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