CICS system task waits

From an analysis of trace, you could have evidence that a CICS® system task is in a wait state. You might have seen the task suspended on a SUSPEND call to the dispatcher, but with no corresponding RESUME call. Alternatively, by looking at the dispatcher task summary in a formatted CICS system dump, you might see that a CICS system task is waiting.

Note:
You cannot get online information about waiting system tasks from CEMT INQ TASK or EXEC CICS INQUIRE TASK.

If a system task is in a wait state, and there is a system error preventing it from resuming, contact your IBM® Support Center. However, do not assume that there is a system error unless you have other evidence that the system is malfunctioning. Other possibilities are:

If, in addition to the waiting system task, you think you have enough evidence that shows there is a system error, contact your IBM Support Center.

Related Concepts
Using traces in problem determination
Techniques for investigating waits

Related Tasks
Formatting system dumps
Dealing with the Support Center
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