Changing the default actions for system availability monitoring (SAM)

Start of change

If you simply switch system availability monitoring (SAM) on for a particular CICS® system, CICSPlex® SM issues the default notifications when one of the predefined conditions occurs. That is, CICSPlex SM generates an external message and an event notification. The default values for these messages are shown in Default notification values. You can customize the external message and the event notification to suit local requirements. For example, you might want to change the message text for a particular condition, or change the severity of a condition, or selectively turn off parts of system availability monitoring.

This example shows you how to use the Web User Interface to modify the default system availability monitoring notifications you requested in the previous example (Switching system availability monitoring (SAM) on for a MAS) for CICS system CICSPA01. The changes you want to make are as follows:

  1. Create an action definition.
    1. From the WUI main menu, click Administration views-->System availability monitoring administration views-->Action definitions to open the Action definition tabular view.
    2. If the current context is not PLXPROD1, specify PLXPROD1 in the Context field and click Refresh.
    3. Click the Create1 action button at the bottom of the screen.
    4. Provide the following information:
      Action name
      RTAPAY01
      Description
      CICSPA01 unavailable
      Generate event option
      YES
      Action priority
      255
      Message to send when event occurs
      AOR CICSPA01 is unavailable
      Generate external message option
      NO
      Generate SNA generic alert option
      YES
      CMAS to which NetView attached
      CMSSYS1
      Message text when alert is raised
      AOR CICSPA01 is unavailable
      Message text when alert is cleared
      AOR CICSPA01 is now available
      Restart MAS option
      NO
    5. Click Yes at the bottom of the screen to create the definition. The Action definition tabular view is redisplayed.
  2. Change the default system availability monitoring actions for CICSPA01.
    1. From the WUI main menu, click Administration views-->System availability monitoring administration views-->CICS system definitions to open the CICS system definition tabular view.
    2. Select the entry for CICSPA01, and click the Update action button.
    3. To replace the default system availability monitoring notifications with your own,
      • Type in the name of the action definition you created in step 1 (RTAPAY01) in the Action for system availability monitoring event field
      • In the Severity for system availability monitoring event field, select HW from the drop-down menu.
    4. To change the severity of the SOS event to Very High Severe, select VHS from the drop-down menu in the Severity for short-on-storage (SOS) event field.
    5. To switch off notification of system and transaction dumps, select NO in the severity fields for both the system dump and transaction dump events.

    The updated system availability monitoring actions take effect immediately.

End of change
1.
If you want to use an existing definition as a template, select a definition from the list first.

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