Bottlenecks can be caused by various components of CICSPlex® SM. You need to be aware of how these components are defined and
how they interact, as well as of the transactions underway when the bottleneck
occurs.
Use the information in this section to help you isolate the cause of a bottleneck or to report the condition to customer support
personnel.
- Questions to ask
-
- Documentation to collect
- To diagnose a performance problem such as a bottleneck, customer support
personnel may ask you to turn on trace level 16 in selected CICSPlex SM components.
Many components use trace level 16 to determine how long a request takes to complete.
It may be possible, based on that data, to isolate the problem to outgoing
or incoming processes. For information on controlling the trace levels in CICSPlex SM components,
see Controlling the amount of tracing in a CMAS or MAS.
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