In this book, we start with the symptoms of a problem, and try to help you use those symptoms to classify it. For each type of problem, we suggest possible causes, and techniques you can use to determine the actual cause.
You should always assume first that the problem has a simple cause, such as a definition error. If, as a result of investigation, you find that the cause of the problem is not straightforward, then consider possible causes that may be more difficult to identify. If further investigation still does not provide an answer, it is possible that the cause of the problem is in the CICSPlex® SM code itself. If this appears to be the case, you need to contact your IBM® Support Center.
Figure 1 will help you decide which part of the book to read first.
[[ Contents Previous Page | Next Page Index ]]