Table 8 describes some typical end-user problems that you may encounter and offers possible solutions.
Problems | Possible solutions |
User unable to sign on, even when specifying reconnect | Check HTTP cookie support is enabled in the user's browser. |
Apparently random characters displayed on browser | Ensure correct codepage translation table (DFHCNV) is in use. See CICSPlex® System Manager Web User Interface Guide for information. |
Can't see graphical attribute presentations | Check that you are using a Java-enabled browser and that it is enabled. |
Message EYUVC1200E displayed | Ensure that the user's browser has HTML frame support and that it is enabled. |
Message EYUVH0400E displayed (or HTTP 400 message) | Ensure that the HTTP request is set up correctly:
|
Message EYUVH0503E displayed (or HTTP 503 message) or no response from server | Check that your Web User Interface server is active and the CICS Web Interface operational. |
Message EYUVH404E displayed (or HTTP 404 message) | Check that the URL being used to access the server was entered correctly and valid. If accessing a help page ensure that the help page exists. |
Missing data fields in views | Some attribute fields are derived from CICS CMF performance class monitoring data.Iin order for these fields to function correctly, you need to ensure that the CICS monitoring facility is active by setting the CICS system initialization parameters MNPER and MNRES to YES. |
For further information about the messages access the contents page of the Web User Interface Message Help. For information about how to access the contents page of the Web User Interface Message Help, see CICSPlex System Manager Web User Interface Guide. For the client message you can also obtain help by clicking the Help icon to the right of the message.