The first step in the troubleshooting process is to learn more
about the problem symptoms.
The following topics can help you to acquire the conceptual information
that you need to effectively troubleshoot problems with CICS® Service Flow Runtime.
About troubleshooting
Troubleshooting is a systematic approach to solving a problem.
The goal is to determine why something does not work as expected and how to
resolve the problem.
About fixes and updates
If you encounter a problem, first check the list of APARs to see
if IBM has already published a fix that resolves your problem. Individual
fixes are published as often as necessary to resolve defects in CICS Service Flow Runtime.