Classifying problems by functional area

In addition to the RETAIN® classifications used by the IBM® Support Centers, the following types of problem also belong in classes of their own:

Whereas XRF, EXCI, and MRO errors can easily be classified in a straightforward way, confirming that you have a storage violation can be difficult. Unless you get a CICS message stating explicitly that you have a storage violation, you could get almost any symptom, depending on what has been overlaid. You might, therefore, classify it initially as one of the RETAIN symptom types described in Using symptom keywords as a basis for classifying problems.

Related tasks
Using the symptoms to classify the problem
Debugging an application that is running in a CICS JVM
Java Applications using a Java virtual machine (JVM): improving performance
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