What to do next

If preliminary checks have revealed the cause of the problem, you should now be able to resolve it, possibly with the help of other information in the CICS Transaction Gateway information center. If you have not yet found the cause of the problem, you must start to investigate it in greater detail.

To investigate the problem in more detail, begin by deciding the best category for the problem, for example is the problem related to installation, configuration or performance? Then go to Dealing with problems where you will see a list of problems organized into the various categories. Each topic covers a single problem, and provides details on the symptom, probable cause and action to take.

If the problem is not listed in the categories, you might need to use one of the Problem determination tools or you might need to refer to Problem solving and support.


Information Information

Feedback


Timestamp icon Last updated: Tuesday, 19 November 2013


https://ut-ilnx-r4.hursley.ibm.com/tg_latest/help/topic/com.ibm.cics.tg.doc//ctgunx/ccl11w2d.html