ctgasi - cannot refresh as users are still registered, count =number
The CICS® Transaction Gateway Address Space Initiator Utility (ctgasi) has been called to do a refresh but there are still number users registered as using the CTGRRMS services. This can be caused by failing programs not deregistering from the CTGRRMS services.
The utility ends.
Do not refresh the CTGRRMS services while there are active users. If the count of users is incorrect, a refresh can be forced by using the '-f' option to override this check.