IBM IMAGEPLUS VISUALINFO VERSION 2 UPDATE VHLPI UPDATE FOR OS/2 COMPONENTS Fix for FlowMark V2.3 - December 11, 1996 ************************************************************************** IMPORTANT - This Fix is REQUIRED for the VI VHLPI APIs to function with FlowMark Service Broker Manager V2.3 (or greater). This Fix MUST NOT be applied if you are using a version of FlowMark before V2.3. ************************************************************************** FM23FIX for VisualInfo V2 OS/2 components is located in the following subdirectories - ps/products/imageplus/fixes/vios2. (VI V2.1) ps/products/imageplus/fixes/vi220/os2. (VI V2.2.0) ps/products/imageplus/fixes/vi221/os2. (VI V2.2.1) To install the Fix, perform the following actions: 1) Download the FM23FIX.ZIP file in binary mode to the VI DLL subdirectory on your PC. For example: [C:\] cd \FRNROOT\DLL [C:\FRNROOT\DLL] ftp ftp.software.ibm.com Name (ftp.software.ibm.com): anonymous Password: ftp> cd /ps/products/imageplus/fixes/vios2 ftp> binary ftp> get FM23FIX.ZIP C:FM23FIX.ZIP ftp> quit [C:\FRNROOT\DLL] 2) Rename the current version of the VHLPI DLLs so that they can restored later if needed. For example: [C:\FRNROOT\DLL] rename frnowf*.dll frnowf*.old 3) Unzip the file FM23FIX.ZIP using PKUNZIP to update these DLLs. The following files should be created: frnowfbk.dll frnowfrc.dll frnowfrx.dll frnowfsv.dll frnowful.dll Customer Service And Support - This Customer Service and Support guide applies to U.S., Canada and Puerto Rico only. Outside these countries, contact your local IBM representative or Authorized IBM Supplier for information on warranty and software support. In addition to Program Services described in the License Information, possible sources of help are: a) Internet (http://www.ibm.com/products/support.html) * Search tips and techniques database * Download fixes, device drivers b) Phone (1-800-237-5511) then select the option for OS/2 If you are a licensed customer that has a support contract and you need support, please have the following information available, then call 1-800-237-5511 (In Canada, call 1-800-465-2222). a) The product name and version number b) The kind of hardware and software you are using c) What happened and what you were doing when the problem occurred d) Whether you tried to solve the problem and how e) The exact wording of any messages displayed If you are a licensed customer who does not have a support contract and you need support, you will need to call one of the following numbers to purchase a contract: If you have an IBM Corporate Customer Number, 1-800-799-7765 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time. In Canada call 1-800-426-2255 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time. All other customers who have a valid license should call 1-800-237-5511 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.