IBM* IMAGEPLUS* VISUALINFO* VERSION 2 RELEASE 2 CORRECTIVE SERVICE FOR AIX* COMPONENTS FixPak UR47604 - March 31, 1997 ************************************************************************** IMPORTANT: This FixPak is REQUIRED and must be applied to VisualInfo V2.2. FixPak UR47604 supercedes FixPak UR46674. It is not necessary to install FixPak UR46674 before installing FixPak UR47604. ************************************************************************** FixPak UR47604 for VisualInfo V2.2 AIX components is located in the subdirectory ps/products/imageplus/fixes/vi220/aix/ur47604. The files contained in this FixPak are: FILE DESCRIPTION ------------ ------------------------------------------- readme.aix Updated readme.aix for corrective service frnxcutl.img Common Utilities for AIX frnxlsdb.img Library Server for AIX using DB2 frnxlsor.img Library Server for AIX using Oracle frnxosdb.img Object Server for AIX using DB2 frnxosor.img Object Server for AIX using Oracle NOTE: The binary .img files are for use with the SMIT tool on AIX. To install the FixPak, perform the following actions: 1) Create a temporary directory on your AIX system. Transfer the readme.aix, frnxcutl.img, and the desired server image files to the temporary directory. For example, to transfer the Library Server and Object Server using DB2, perform the following steps: mkdir temp cd temp ftp ftp.software.ibm.com Name (ftp.software.ibm.com): anonymous Password: ftp> cd /ps/products/imageplus/fixes/vi220/aix/ur47604 ftp> get readme.aix ftp> binary ftp> get frnxcutl.img ftp> get frnxlsdb.img ftp> get frnxosdb.img ftp> quit 2) Generate a .toc file for the images you downloaded in Step 1. 3) Review the readme.aix file. 4) Use SMIT to install the images, using the 'Update Currently Installed Software' option. __________________________________________________________________________ CUSTOMER SERVICE AND SUPPORT __________________________________________________________________________ This Customer Service and Support guide applies to U.S., Canada and Puerto Rico only. Outside these countries, contact your local IBM representative or Authorized IBM Supplier for information on warranty and software support. In addition to Program Services described in the License Information, possible sources of help are: a) Internet (http://www.ibm.com/products/support.html) * Search tips and techniques database * Download fixes, device drivers b) Phone (1-800-237-5511) then select the option for AIX If you are a licensed customer that has a support contract and you need support, please have the following information available, then call 1-800-237-5511 (In Canada, call 1-800-465-2222). a) The product name and version number b) The kind of hardware and software you are using c) What happened and what you were doing when the problem occurred d) Whether you tried to solve the problem and how e) The exact wording of any messages displayed If you are a licensed customer who does not have a support contract and you need support, you will need to call one of the following numbers to purchase a contract: If you have an IBM Corporate Customer Number, 1-800-799-7765 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time. In Canada call 1-800-426-2255 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time. All other customers who have a valid license should call 1-800-237-5511 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time. __________________________________________________________________________ TRADEMARKS __________________________________________________________________________ *IBM, ImagePlus, AIX, and VisualInfo are trademarks of the International Business Machines Corporation in the United States or other countries.