Product: IBM CallPath Web Connection Version: 6.3.1 Level: J2109 Platform: OS/2 Date: 18 September 2001 Service File: cbdos2.exe History: cbdos2.hst Size: 827006 (0.8Mb) Installation Instructions: -------------------------- Download the self-extracting file, cbdos2.exe, into a temporary directory. Execute it from the command line and follow the prompts. If you answered "Yes" to the backup query and wish to undo the service update, issue the following commands: : cd \ -Qdr where is the drive letter on which product is installed and is the full path name of the backup self-extracting file. Fixes contained in this Service Package: ---------------------------------------- Name: APAR IC31050 Date: 19 July 2001 Library: 9559 Symptom: If more than 25 VACD agents were configured for CallPath Web Connections than Web Connection trapped while reading the CallPath Enterprise COnfiguration file. This occurs before the Web Connection GUI appears. Problem: Web Connection was using a 255 character buffer to read VACD items from the CallPath Enterprise configuration file ( CSEBPROF.INI). Specifcally problematic was the PhoneList key that lists all virtual agents. In this case over 25 agents exceeded the 255 character buffer. Solution: Web Connection now queries the size of the VACD items from the configuration file and creates a buffer dynamically before reading in these items. Other Bug Fixes None Files contained in this Service Package: ---------------------------------------- bin\csevacd.exe callback\readme.cbd callback\cpservlet.jar callback\cpapplet.jar callback\cpsecure.jar callback\cpsample.jar