Product: IBM CallPath Nortel DMS100 Version: 6.3.0 Level: V1889 Platform: AIX Date: 27 September 2000 Service File: dmsaix.tar History: dmsaix.hst Fileset: csadms.obj Size: 768000 (0.7Mb) Checksum: 4245426981 Installation Instructions: -------------------------- This Service File is a tar of an installp update fileset. It includes both the fileset, csadms.obj, and its related .toc file. You must have root authority to install this fileset. - Download dmsaix.tar into a directory. - Extract the fileset using the command "tar -xvf dmsaix.tar". - Start "smit install_update" (for AIX < 4.2 use install_selectable). - Select "Install/Update From All Available Software". - Enter the directory name to which the fileset was extracted. - Enter the fileset name, csadms.obj, into the field "SOFTWARE to install". Service files are installed with root ownership and root access permissions. If you want users WITHOUT root authority to be able to start or access the IBM CallPath Nortel DMS100 product files, the following changes are required: - Change the group with the chgrp command for all of the directories and files within the installation path. For example, to permit the Admin group, issue: "chgrp -R Admin /usr/lpp/csasrvr" - Change the file permissions with the chmod command. For example, "chmod -R g+x+r /usr/lpp/csasrvr" Fixes contained in this Service Package: ---------------------------------------- Name: APAR IC27004 Library: 8616 Detail: Switch Connection code would sometimes process TCP/IP messages received from the DMS-100 before entire message arrived. When a message was split across multiple packets, receive processing would not ensure that entire message had arrived before passing on the data. Later, this partial message would get decoded as defective and a decoder error would be logged. Solution: TCP/IP receive processing now determines the size of the message by reading the message header first, determining the exact size of the message and then reading the rest of the message. Name: APAR IC26955 Library: 8617 Detail: When Application Logon fails due to configuration errors, the error log entry created by Switch Connection code would contain non unique return codes. From these error log entries, it would be difficult to determine the configuration parameter in error. Solution: Switch Connection code now generates error log entries with unique return codes for each configuration parameter that the DMS-100 checks during Application Logon. It also includes the name of the parameter the switch says is in error. Name: APAR IC27562 Library: 8690 Detail: Switch Connection code treated a CDN Route in the Call History as an invalid route reason and logged a 5401 error. For a CDN, the DMS-100 now puts CDN Route in the Call History (instead of Redirected) when a call arrives at an ACD after having been redirected from a CDN. Solution: Switch Connection code now recognizes a CDN Route in the Call History and treats it like a Redirected call. Name: APAR IC27564 Library: 8753 Detail: Stopping the DMS-100 Switch Connection which uses X.25 communication in Windows NT would cause a system icax25.exe. The system exception was caused by the Switch Connection code using local memory to pass a logoff request (shared memory is required for all ARTIC X.25 API requests in NT). Additionally, an intermittent system exception in switch.exe was occurring on shutdown in the heart beat function if a heart beat reply was outstanding when the shut down occurs. Solution: Switch Connection code now uses shared memory for the logoff request and the heart beat function now handles shut down correctly. Name: APAR IC27699 Library: 8797 Detail: The STLMON table in the DMS-100 Switch Refrence does not match the Switch Connection code implementation. 1) STL_CALL_ACTION_PROVIDED_EVENT is supported but not in the table 2) STL_CALL_PARTY_REMOVED_EVENT is not supported but not in the table 3) STL_CALL_CONFERENCED_EVENT is supported 4) STL_CALL_PICKED_EVENT is supported (except for BCS33) 5) STL_FEATURE_INVOKED_EVENT is supported (BCS35 and above) 6) STL_INDICATOR_PROVIDED_EVENT is supported (SCAI07 and above) 7) The following events are supported for STL_RANK_PRIMARY only: STL_CALL_ACTION_PROVIDED_EVENT STL_CALL_TRANSFERRED_EVENT STL_FEATURE_INVOKED_EVENT Also, the event supported bit mask was incorrect and three unsupported events were not being checked in the Switch Connection code. Solution: The Switch Connection code was updated to return the correct events supported bit mask when an unsupported event is being monitored. For SCAI07 and above: 81090000 FF5DFFEE F0CC2000 00000000 For BCS35 thru SCAI06: 81090000 FF5DFFEE 30C02000 00000000 The following three unsupported events are now checked on a STLMON request and will now return a negative response if any of them are listed on the STLMON request: STL_CALL_PARTY_REMOVED_EVENT STL_DATA_COLLECTED_EVENT STL_RESOURCE_DELETED_EVENT Name: APAR IC27810 Library: 8767 Detail: When the DMS-100 Switch Connection code processed a blind conference from CallPath Enterprise, sometimes it would create a new call when the call entend request is immediately followed by the call conference request. Solution: Switch Connection code now handles call conference requests occurring immediately after a call extend request. Name: APAR IY11304 Library: 8905 Detail: When the DMS-100 Switch Connection code restarts after an error, it occasionally encounters a 6104 error during restart which indicates that shared resources were not deleted when the switch connection went down. Once this occurs, all subsequent restarts of this switch instance will fail with a 6104 error until the share resources are deleted by running csaclean. Solution: During start up, Switch Connection code now cleans up old shared resources, if any still exist. Files contained in this Service Package: ---------------------------------------- csasrvr/switchdm/STT.a csasrvr/switchdm/SWCHGdm.a csasrvr/switchdm/SWITCH.EXE csasrvr/switchdm/SWMSG.EUS csasrvr/switchdm/csm.exe csasrvr/switchdm/csmpd.exe csasrvr/switchdm/makepwd.exe csasrvr/switchdm/prodinfo.cat csasrvr/switchdm/x25cnct csasrvr/text/csadms.copyright csasrvr/text/csadms.txt