The printer scans the page, but nothing happens on the host computer.

The IP address of the computer that submits the profile is provided to the printer. This IP address will be the address that is currently assigned to your computer's host name. A problem occurs when this IP address does not match the IP address that is assigned to your network interface.

To see if this is the problem, try the following:

  1. In the command line, type hostname. The host name of the computer appears.

  2. In the command line, type ping <computers_hostname>.

  3. Type /usr/mfpscan/bin/lsinet in the command line and make sure that the IP address listed matches the IP address provided by step 2.

If the two IP addresses do not match, you can either correct your /etc/hosts or DNS entries so that they match or update the SANE driver configuration file and specify the appropriate network interface to use. For more information on how to correct your /etc/hosts or DNS entries, see the documentation that came with your operating system.

If the problem is not resolved, see The printer starts scanning, but suddenly stops..