Error reading account

When you log in, MarkVision validates your account by requiring a user name and password.

At login, if you see:

A message that indicates there was an error reading accounts.

Possible causes

User actions

Contact your administrator.

Administrator actions

From the Services control panel, verify that the MarkVision Server is running on the Web server.

      1. Log in to MarkVision using the default administrator username and password.
      2. Reconfigure or add the user's account (User Accounts task).
      3. Ask the user to attempt to log in again.

 

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