When you login, MarkVision Messenger validates your account by requiring a user name and password.
At login, if you see a message that indicates there was an error reading the password:
Possible causes:
Note: User names and passwords are case sensitive.
User actions:
Administrator actions:
If the user name is valid:
- Reset the user's password. Click System / Accounts / Edit / Set password.
- Ask the user to log in again, then change the password by clicking File / Change password.
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