When you log in, MarkVision validates your account by requiring a user name and password.
At login, if you see:
A message that indicates there was an error reading accounts.
Possible causes
- You have logged in to the wrong MarkVision Server.
- The MarkVision Server is not running.
- The file containing your account information is corrupt.
User actions
Contact your administrator.
Administrator actions
From the Services control panel, verify that the MarkVision Server is running on the Web server.
If the service is not running:
- Stop and restart the service.
- Ask the user to attempt to log in again.
If the service is running:
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