MarkVision is unable to find the network device

  1. Make sure the printer is turned on and is ready.
  2. Make sure the LAN cable is plugged into both the print server and into the LAN, and is working properly.
  3. If you are using an INA:
  4. If you are using an ENA:
  5. Make sure the SNMP community name you supplied to MarkVision is the same as the one set in the print server.
  6. PING the print server.
  7. Turn the printer and the print server off, and then on again. Turn the printer on first so when you turn on the print server, it can determine whether the printer is enabled for NPA.

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