Introduction
MarkVisionTM Professional is an easy-to-use printer management utility designed for IT staff.
MarkVision helps to:
- Quickly troubleshoot printing issues on the network and fix them before they become critical and disruptive.
- Remotely perform printer and print server maintenance and routine updates.
WIth MarkVision Professional, you can:
- Diagnose and fix printing problems, using Quick Find to locate a specific device on the network.
- Use extensive Filters to find and group devices based on one or more characteristics (such as color capability, input capacity, and speed) or conditions (such as cover open, low toner, low paper, and paper jam).
- Configure settings on multiple devices simultaneously.
- Use Folders to display devices that meet predefined criteria (such as Toner Low) so you can fix the problem before it affects user productivity. When the problem is fixed, the device is no longer displayed in the folder.
- Display specific device information, so you see only the information of interest to you.
- Schedule time-intensive activities such as company-wide device discovery, gathering printer inventory data, or updating print server firmware when network use is at a minimum.
- Prevent unauthorized access to devices on the network.
MarkVision Messenger works with MarkVision Professional to provide technicians with e-mail notification or command line execution when a network printer triggers a pre-defined event (such as Paper Tray Missing, Toner Low, and many more).
MarkVision Web Client delivers virtually the same features as MarkVision Professional through a Web browser on a client.
This book is written for administrators. To complete these tasks successfully, you should have a working knowledge of your network hardware and software.
Terms used in this document
In this document, the term:
- MarkVision Professional (also referred to as MarkVision) refers to the components that make up MarkVision Professional: the MarkVision Server, the MarkVision Web Client, and the Web site files that enable remote installation of MarkVision Professional.
- MarkVision Web Client refers to MarkVision Professional running through a browser.
- MarkVision Server refers to a server that collects data from network-attached printers and provides information to MarkVision clients.
Note: Within this document, printers and print servers are collectively called "devices".
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