Error reading username or password
When you log in, you are required to enter a username and password to validate
your account. If you see a message indicating an error reading your username:
Possible causes:
- The username you entered is not valid.
- The file containing your account information is corrupt.
- The MarkVision Web Server service is not running correctly.
User actions:
- Ask your administrator to verify your username.
- Ask your administrator to reset your password.
Administrator actions:
- Verify that the username and password are valid.
- Restart the the MarkVision Web Server service to verify that it is running
correctly.
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