DOCUMENT:Q149386  27-JUN-1998  [msnetwork]
TITLE   :Cannot Connect to MSN After Installing Unimodem V
PRODUCT :The Microsoft Network
PROD/VER:1.30 2.00 2.5
OPER/SYS:WINDOWS
KEYWORDS:msnconnect kbmsn

======================================================================
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The information in this article applies to:

 - The Microsoft Network versions 1.3, 2.0, 2.5
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SYMPTOMS
========

After you download and install Unimodem V, you may receive the following
error message when you try to connect to MSN, The Microsoft Network:

   Cannot locate the Microsoft Network Data Center. Please try again
   later.

CAUSE
=====

If you click Open (rather than Save As) when you download the Unimodv.exe
file, the installation program places a copy of the Wsock32.dll and
Wsock.vxd files in the Windows folder. The Wsock32.dll and Wsock.vxd files
required by MSN are already located in the Windows\System folder.

RESOLUTION
==========

To resolve this issue, remove or rename the Wsock32.dll and Wsock.vxd
files in the Windows folder.

MORE INFORMATION
================

For additional information about Unimodem V, please see the following
article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q139383
   TITLE     : Unimodem V Adds Additional Support for Data/Fax/Voice
               Modems

Additional query words: 1.30 2.00 2.50 msn
======================================================================
Keywords          : msnconnect kbmsn 
Version           : 1.30 2.00 2.5
Platform          : WINDOWS
Issue type        : kbprb

=============================================================================

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