Fullview: Always display HTML mails correctly
Spamming is on the up, so many providers and developers of email software have started developing protection mechanisms which will prevent correctly displaying an HTML mail within the email software, or which will even not display HTML at all.
The most recent versions of Outlook or Thunderbird mail software, for instance, do not display images embedded in HTML mails at all. Moreover, newsletter subscribers often do not know how to display the content correctly.
In such cases, the standard OpenEMM functions Customized Archive and Fullview may be of help. The recipient of an email may click on a link embedded in the newsletter in order to view the mail content in a browser over the web front-end.
Creating Fullview
To create Fullview, please proceed as follows:
1. | Create an action Fullview: Display mailing. |
2. | Create a Fullview form. |
3. | Create a link to the current newsletter in order to display it. |
Step-by-step creation of Fullview
In order to be able to offer subscribers a way of viewing their customized mailing over the web browser, you must start by creating an action telling the system that the Fullview function should display the current mailing.
To do this, proceed as follows:
1. | Click on Forms & Actions and then on Actions in the navigation, then on the tab New action. |
2. | Name the action Display fullview mailing and enter a short description for your action. |
3. | In the Use for drop-down list, select only for forms. |
4. | In the Add step option, select Show archived mailing from the drop-down list. |
5. | To conclude this step, click on the Add button. |
In order to be able to call up the action you have just created, next you will create a form followed up by the action Display fullview mailing (Further information on creating forms can be found in chapter "Forms - Recipient management").
1. | Click on the Forms & Actions and then on Forms in the navigation, then on the tab New form. |
2. | Name the form fullview and enter a short description for your form. |
3. | From the Action drop-down list, select the action you have just created, namely Display fullview mailing. |
4. | Enter the code $archiveHtml in the Success form entry field. |
5. | After having entered an HTML code into the Error form field and having assigned that code an action in the Action drop-down list, finish this step by clicking on the Save button. |
As a last step, you must now embed a link into the newsletter mailing which can be clicked to call up the Fullview function.
To do this, proceed as follows:
Enter the following link into your mailing. This will customize the current email in order for it to be called up online together with all customized and individual content:
http://rdir.de/form.do?agnCI=XXX&agnFN=fullview&agnUID=##AGNUID##
Replace fullview by the name of the form which you have created in step 2.
The value XXX has to be replaced by 1.
Then you must set the link to trackable for the text and HTML version in the Trackable Links tab.
Each newsletter subscriber will in future be able to call up and display customized and individual newsletters as an HTML email over the web browser.