How do recipients get into your database?
There are several ways to fill your database with recipients.
• | Clicking on Recipients/New recipient in the navigation bar will open an entry dialog. This is where you can enter recipient data and save them. This only makes sense if you want to enter very few recipients. Further information can be found in chapter "Create new recipients". |
• | Clicking on Recipients/Import will import existing customer data into the OpenEMM. Further information can be found in chapter "Import function for recipient data". |
• | It is easiest when a prospect subscribes to a newsletter on the Internet and enters all relevant data himself into a special subscription interface. This subscription interface can be freely configured, allowing for instance subsequent changes of the recipient’s email address or the required mailing format by the recipient himself. Further information can be found in chapter "Forms - Recipient management". |
Please note: In some cases you must make sure that certain recipients no longer receive any communications from you. It is not sufficient to delete the recipient from the database. You must transfer the e-mail address to a so-called black list of „blocked recipients“. Further information on the blacklist function is contained in chapter "Blacklist - Do not mail".