Administration - Configuring the system > Users > What are users?

What are users?

User management is a special tool of the OpenEMM. It allows assigning user rights to the respective accounts. Several employees can therefore be assigned access to the OpenEMM, but with specific user rights.

This de-centralized management has many advantages. Various steps required for preparing a mailing campaign or organizing the followup could be distributed to several employees. You are free to assign flexible user rights and access authorizations User and access rights can always be modified or withdrawn again.

You could, for instance, allow one employee access to statistical functions only, so he or she can evaluate the success of your mailing campaigns. If you sub-contract the writing of newsletter to a free-lance journalist, that external employee could be given user rights for creating mailings and inserting contents.

Working with the OpenEMM can be subdivided into various tasks which are assigned to different colleagues. You as the client have the right to assign user and access rights to your account, retaining total control over who may work on your behalf.

Let us assume you use the OpenEMM and would like to assign individual tasks to employees or even other companies. You are the client. On the basis of your account, you assign any number of user rights to other users. Your own access to all features in your client account will remain unchanged.