This is a list of resources relevant to the proper writing and processing of problem reports. It is by no means complete.
How to Report Bugs Effectively—an excellent essay by Simon G. Tatham on composing useful (non-FreeBSD-specific) problem reports.
Problem Report Handling Guidelines—valuable insight into how problem reports are handled by the FreeBSD developers.
This, and other documents, can be downloaded from http://ftp.FreeBSD.org/pub/FreeBSD/doc/
For questions about FreeBSD, read the
documentation before
contacting <questions@FreeBSD.org>.
For questions about this documentation, e-mail <doc@FreeBSD.org>.