Problem Report Handling Guidelines
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# 3. Problem Report State

It is important to update the state of a PR when certain actions are taken. The state should accurately reflect the current state of work on the PR.

Example 1. A small example on when to change PR state

When a PR has been worked on and the developer(s) responsible feel comfortable about the fix, they will submit a followup to the PR and change its state to “feedback”. At this point, the originator should evaluate the fix in their context and respond indicating whether the defect has indeed been remedied.

A Problem Report may be in one of the following states:

open

  Initial state; the problem has been pointed out and it needs reviewing.

analyzed

  The problem has been reviewed and a solution is being sought.

feedback

  Further work requires additional information from the originator or the community; possibly information regarding the proposed solution.

patched

  A patch has been committed, but something (MFC, or maybe confirmation from originator) is still pending.

suspended

  The problem is not being worked on, due to lack of information or resources. This is a prime candidate for somebody who is looking for a project to take on. If the problem cannot be solved at all, it will be closed, rather than suspended. The documentation project uses “suspended” for “wish-list” items that entail a significant amount of work which no one currently has time for.

repocopy (obsolete)

  The resolution of the problem report is dependent on a repository copy, or repocopy, operation within the CVS repository which is awaiting completion.

  Given that all repositories now use Subversion, there is no need for this state anymore. Subversion has native support for copying and moving files.

closed

  A problem report is closed when any changes have been integrated, documented, and tested, or when fixing the problem is abandoned.

> Note: The “patched” state is directly related to feedback, so you may go directly to “closed” state if the originator cannot test the patch, and it works in your own testing.

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Problem Report Life-cycle |  | Types of Problem Reports