Search by recipient status
The OpenEMM also informs you about the current status of newsletter recipients. The Recipient status drop-down list allows you to make the following checks:
• | All: The system displays all recipients listed in your database. |
• | Active: All subscribers who verifiably receive newsletters from you. |
• | Bounced: So-called bounces are server replies concerning failed newsletter deliveries. This may have various reasons: the address no longer exists, the subscriber mailbox is full etc. The bounce management of the OpenEMM enables these invalid subscriber addresses to be selected and excluded from further mailings. This not only means a financial saving, but also ultimately increases the effectiveness of your newsletter mailing. |
• | Opt-Out by admin: All subscribers who have been excluded with an opt-out marker from the mailing by one of the administrators (see chapter "Mailing lists and recipient types") are listed here. These are subscribers who are no longer sent newsletters, although they have not been deleted from the database. |
• | Opt-Out by recipient: All subscribers who have opted out themselves by unsubscribing. These are subscribers who are no longer sent newsletters, although they have not been deleted from the database. |
• | Waiting for user confirmation: All recipients, who have been registered but have not yet clicked on the confirmation link within the double opt-in progress. |
• | Blacklisted: All recipients, who have been placed on the blacklist. |
• | suspended: Identify inactive recipients who are currently not assigned to a mailing list and therefore do not receive mailings from you. In the Recipient overview, the recipient status suspend is available for this purpose. |