About the Service Menu
The Service Menu provides service personnel access to tape drive and library diagnostic tests used to troubleshoot library problems. The diagnostic tests are not available to users and administrative users. Only one service user can log in to the library at a time.
Using the Service menu, you can perform the following tape drive and library diagnostic tests:
- Wrap Test—Ensures that the tape drive circuitry is working by testing the external drive interface circuitry. Wraps are the round-trip path taken by data from the beginning of the cartridge to the end of the cartridge and back to the beginning.
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NOTE: There are two different types of wrap tools, one for SCSI tape drives and one for Fibre Channel tape drives. You must install the appropriate wrap tool for the tape drive type when performing this test. Performing this test without a wrap tool installed will cause the test to fail.
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- Robotics Test—Ensures that the library’s robotics system (including the picker assembly and Y carriage assembly) is functioning correctly.
- I/E Station Test—Ensures that the I/E station is functioning correctly.
- Barcode Test—Ensures that the picker assembly can read barcodes correctly.
- Tape Drive Tests—Ensures that tape drives are functioning correctly. The following tests are available:
- Fast Read/Write Test—Reads and writes two wraps worth of data in each of the cartridge's four data sections.
- Media Test—Reads and writes two wraps worth of data on each of the two outside data bands on both edges of the cartridge for the entire length of the cartridge.
- Read/Write Test—Reads and writes 96 wraps worth of data in each of the cartridges four data sections.
- Door Test—Ensures that the access door is functioning correctly.
- Sensor Test—Ensures that the sensors are functioning correctly.
To access the Service menu:
- Log in using the service user name and password.
- From the Service menu, click Start Service.
The Service Menu appears.
- Do one of the following:
- Click Yes to take the library partitions offline.
- Do one of the following:
- If you selected Drives in step 3, click a tape drive button (for example, Drive_[0.2,0]) listed on the Drives screen and follow the instructions listed on the screens to complete the test.
- If you selected System in step 3, do the following:
- Click Library on the System Diagnostic screen.
The Library Verify screen appears.
- Do one of the following:
- Select Robotics to perform the Robotics Test.
- Select I/E to perform the I/E Station Test.
- Select Barcode to perform the Barcode Test.
- Select Drive to perform the Fast Read/Write, Media, or Read/Write Test.
- Select Door to perform the Door Test.
- Select Sensor to perform the Sensor Test.
- Follow the instructions listed on the screens to complete the test.
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