The library allows you to retrieve tape drive logs using the Web client. Tape drive log information can be used to help troubleshoot the library, tape drive sled, and tape drive issues.
Since the log retrieval process can take up to 30 minutes, the tape drive and associated partition are automatically taken offline during the operation and brought back online when the operation completes. You will be asked to confirm that you want to take the tape drive and partition offline.
Tape drive log files adhere to the following naming convention: UDS_ID_SN.DMP, where ID identifies the tape drive coordinate location within the library and SN identifies the tape drive serial number.
Users with administrative privileges can retrieve tape drive logs, but users with user privileges cannot.
The Tools - Drive Operations screen appears.
The Retrieve Drive Log screen appears.
The Retrieve Drive Log screen appears. This screen lists the available tape drives.
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NOTE: If there is more than one page of tape drives, use the Page 1 of x arrows to view the additional tape drives. |
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NOTE: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. |
The Retrieve Drive Log screen appears.
A caution screen might appear with information about taking the appropriate partition offline. Click OK.
The Progress Window appears. The Progress Window contains information on the action, elapsed time, and status of the requested operation. Do one of the following:
A file download dialog appears.
A Save as dialog appears.
See also: