Quick Start


Internet, IBMLink, and Compuserve Assistance

Online help is available through the Internet, IBMLink/ServiceLink, and CompuServe.

Internet

If your installation has access to the Internet, the latest server and client PTFs (maintenance updates) are available on the anonymous ftp (file transfer protocol) server. The machine name is ftp.software.ibm.com. Tivoli Storage Manager information is in the /storage/adsm directory.

IBMLink/ServiceLink

If your installation has access to IBMLink/ServiceLink, an interactive online database program, you can:

CompuServe

If your installation has access to CompuServe, you can obtain code fixes for the clients and servers through the IBMSTORAGE forum libraries.

You can also access general information files, helpful hints, Technical Support Bulletins, and informational APAR text through the IBMSTORAGE forum.

To access this forum, type GO ADSM or GO IBMSTORAGE at any ! prompt. You can use this forum to exchange information and ideas with IBM representatives and other users.


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