Service alert

This topic provides an overview of the service alert.

For SAN File System, service alert notifies the system administrator of significant errors or failure conditions. SAN File System issues an Simple Network Management Protocol (SNMP) trap and sends that trap to the IBM® Director Server running on the master console in response to a sever error condition. The IBM Director Server catches the trap and converts it into a Simple Mail Transfer Protocol (SMTP) e-mail message. The e-mail message is then sent to your SMTP mail server and then forwarded to the system administrator. The system administrator can then call the IBM Support Center.

This figure shows the service alert architecture for SAN File System:
Figure 1. Service alert architecture for SAN File System
This figure shows the path of the service alert notification from the SAN File System to the master console, and then to the SMTP mail server. It is then forwarded to the system administrator. The system administrator can then contact IBM service personnel for assistance.

Parent topic: Concepts

Related concepts
SNMP

Related tasks
Adding SNMP managers
Setting up SNMP traps

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IBM TotalStorage SAN File System v2.2