How can I get quick help with problems?

This topic describes how to get help for SAN File System

SAN File System provides integration with the master console, which is a serviceability node for SAN File System and other IBM® TotalStorage® products. The master console enables the service alert and remote access features. The service alert feature notifies IBM service personnel about any problems that occur in your SAN File System environment so that they can respond quickly. The remote access feature provides the ability for IBM support personnel who are not located on your premises to assist in diagnosing and repairing failures on a SAN File System engine.

Parent topic: Overview of SAN File System

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IBM TotalStorage SAN File System v2.2