CMMUI8303E The administrative server is unable to access the truststore file.

Explanation

The administrative server uses the certificates in the truststore file to create a secure connection with the CIM agent, which is responsible for authenticating your user name and password with the Lightweight Directory Access Protocol (LDAP) server. The administrative server cannot access the truststore file, and so no authentication can occur.

Action

Perform the following actions to resolve the problem:
  1. Verify that the truststore file exists.
  2. Verify that the administrative server can access the truststore file.
  3. Verify that the truststore file was created correctly.
  4. If the administrative server still cannot access the truststore file, contact your service representative.

Parent topic: Administrative messages

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