The "getent passwd <uid>" or "getent group <gid>" for the named user's primary group failed to return the expected data.
Use ldapsearch to gather the uidNumber and gidNumber of the named user via the following command:
ldapsearch -x -LLL '(uid=<username>)' uid uidNumber gidNumberAttempt to run "getent passwd <uidNumber>" using the value of the uidNumber attribute, and then "getent group <gidNumber>" using the value of the gidNumber attribute.
Parent topic: Metadata server messages