Use the information in this topic to troubleshoot problems that you are having with a user attempting to access the Administrative command-line interface.
A user was unable to access the Administrative command-line interface.
# cat ~/.tank.passwd
cd ~; /usr/tank/admin/bin/tankpasswd -u ldap_username -p ldap_passwdwhere the ldap_username and ldap_password are for the user that is having problems.
sfscli>lsserver
ps -efw | grep -i cimom.cimomYou should see results similar to this:
root 4070 3822 0 07:26 ? S 0:08 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4087 4070 0 07:26 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4088 4087 0 07:26 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4089 4087 0 07:26 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4090 4087 0 07:26 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4098 4087 0 07:27 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir ldap 4099 758 0 07:27 ? S 0:00 /usr/sbin/slapd -u ldap root 4101 4087 0 07:27 ? S 2:11 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir root 4102 4087 0 07:27 ? S 0:00 /opt/IBMJava2-131/jre/bin/exe/java -Xms128m -Xmx256m com.ibm.cimom.CIMOM -RootDir
/opt/was/bin/serverStatus.sh metadata_serverwhere metadata_server is the host name of the server that you are trying to access.
Parent topic: Troubleshooting an administrative server
Related tasks
Accessing an engine through SSH