With the original purchase of the SAN File System, you have access to extensive support coverage. During the product warranty period, you may call the IBM® Support Center (1 800 426-7378 in the U.S.) for product assistance covered under the terms of the software maintenance contract that comes with SAN File System purchase.
If possible, have access to your master console when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday™ through Friday, from 9:00 a.m. to 6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing representative.1
Parent topic: Getting help, service, and information