How can I get quick help with problems?

This topic describes how to get help for SAN File System

SAN File System provides integration with the master console, which is a serviceability node for SAN File System and other IBM® TotalStorage® products. The master console enables an optional service alert feature (which notifies IBM service personnel about any problems that occur in your SAN File System environment so that they can respond quickly) and the remote access feature (which provides the ability for IBM support personnel who are not located on your premises to assist in diagnosing and repairing failures on a SAN File System engine).

Parent topic: Overview of SAN File System

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