This task describes how to remotely access the master console.
This connection provides a service representative with the ability
to log on to these devices or interfaces:
- Each of the engines in the SAN File System cluster. The support
representative can query and control the engines at the operating system level
by initiating an SSH session with the engine. This requires that a UNIX-based
user account be set up on each of the engines in the cluster.
- The administrative command-line interface. The support representative
can query and control the SAN File System metadata servers, and access metadata,
log, dump, and configuration data. This requires that a SAN File System administrative
user account be set up for the support representative.
- SAN File System clients. The support representative can query and control
clients at the operating system level by initiating either an SSH session
or a telnet session with the client (if an SSH or telnet application is installed
and running on the client). This requires that an operating system user account
be set up on each of the clients to which the support representative will
need access.
- SAN File System console and RSA II Web interface (if a remote display
emulation package is installed and running).
You can monitor all activity performed by the service
representative. You can either run a remote desktop package from another machine
to observe the master console desktop, view the master console SSH log file
to see the results of all activity, or watch directly from the monitor on
the master console. In addition, you can disconnect the VPN session at any
time.