HSTAP0077E Could not list administrative users due to internal error: reason.

Explanation

There was an error detected when obtaining user information from the LDAP server. This might be caused by an LDAP failure, or bad configuration.

Action

Verify the status of the LDAP server and LDAP certificate in the truststore (if any). Repeat the CLI command or GUI operation to list the administrative users. If the problem persists, consult the problem determination guide for more help.

Parent topic: Administrative messages

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