Accessing a client through telnet

This task describes how to remotely access a client using telnet from the master console.

Prerequisites

Before accessing a client using telnet, the following requirements must be met:
  • An operating system account for the support representative must be set up on the client to be accessed.
  • If the service representative is accessing the master console remotely, the customer must have previously initiated a VPN connection with the service representative.

Steps

  1. From the master console, open a shell prompt and type telnet host, where host is the IP address of the client to be accessed.
  2. After the session is established, you can log in using an operating system user ID and password.

Result

After the connection is established, you can perform these activities:
  • If you are accessing an AIX® client, you can run SAN File System commands that provide the ability to stop and start the client as well as list client status. If you are accessing a Windows® client, you can run the migratedata command.
  • Access operating-system commands to enable or disable tracing, obtain dumps, and stop or start applications.

Parent topic: Managing clients

Related information
Client commands

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