IBM Rational Performance Tester, Version 8.2.1 and IBM Rational Performance Tester Agent, Version 8.2.1

Installation Guide


Note

Before using this information and the product it supports, read the information in Notices.

First edition, November 2011

This edition applies to IBM Rational Performance Tester Version 8.2.1, IBM Rational Performance Tester Agent Version 8.2.1, and to all subsequent releases and modifications until otherwise indicated in new editions.

Copyright International Business Machines Corporation 2000, 2011.
US Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Installing Rational Performance Tester and Rational Performance Tester Agent
Product Overview
Installation overview
Installation conventions and terminology
Planning the installation
Installation Manager overview
Installation requirements
Installation considerations
Installing Rational Performance Tester or Rational Performance Tester Agent on Windows or Linux
Starting the launchpad
Starting installation from the Setup disk
Install the product software
Installing Rational Performance Tester Agent
Installing Rational Performance Tester Agent on AIX
Installing Rational Performance Tester Agent on z/OS (OS/390)
Uninstalling previous versions of Agent Controller
Configuring the operating system environment
Installing Agent Controller
Starting and stopping Agent Controller on the z/OS (OS/390)
Uninstalling the Agent Controller for Rational Performance Tester on the z/OS (OS/390)
Managing licenses
About licenses
Enabling licenses
Enabling runtime licenses for testing
Purchasing licenses
Viewing license information for installed packages
Installing help content from an archive file
Notices
Trademarks and service marks

Installing Rational Performance Tester and Rational Performance Tester Agent

This installation guide provides instructions for installing, updating, and uninstalling IBM® Rational® Performance Tester and IBM Rational Performance Tester Agent.

Note:
Before installing, you should consult the IBM Rational Performance Tester Release Notes for late-breaking installation issues.

Product Overview

Two independent products are covered by this installation guide: Rational Performance Tester and the Rational Performance Tester Agent. The Rational Performance Tester Agent is a tool for use with Rational Performance Tester. It is included as part of the Rational Performance Tester product kit. Rational Performance Tester Agent is used to automate the load and scalability testing of server-based software applications by distributing the load generation to other computers. With this release, the Rational Performance Tester Agent provides support for collecting response-time breakdown data from 64-bit application servers.

Note:
Use the 64-bit Agent computer for response-time breakdown only. Do not use it for any other purpose.

You can use Rational Performance Tester to ensure your software application will scale and perform to meet service-level agreements and production-level loads. You can increase load generation capacity by installing additional agents on remote computers.

Depending on the type of computers you are installing on, 32-bit or 64-bit, there are different options for installing the latest product version. An installed version of Rational Performance Tester 8.2 is a prerequisite for version 8.2.1. The following list explains the installation options for this release.

Note:
The Rational Performance Tester workbench and Agent products are separate offerings, and must be installed separately.

For the Rational Performance Tester workbench:

For the Rational Performance Tester Agent:

Note:
Important rollback information: If you are updating from a version of one of the following Rational Performance Tester releases: and you want to maintain the ability to roll back to that release version, you MUST update your system to Rational Performance Tester version 8.2.0.6 first, before updating to 8.2.1. For technical reasons, 8.2.1 cannot roll back directly to a version other than 8.2.0.6. If you have updated to 8.2.0.6, and then to 8.2.1, you can rollback to 8.2.0.6, and then to any of the listed versions from 8.2.0.6.

Installation overview

Installation conventions and terminology

Understanding these terms and conventions can help you take full advantage of the installation information and your product.

The following conventions are used in this installation information:

These terms are used in the installation topics.

Installation directory
The location of product artifacts after the package is installed.
Package
An installable unit of a software product. Software product packages are separately installable units that can operate independently from other packages of that software product.
Package group
A package group is a directory in which different product packages share resources with other packages in the same group. When you install a package using Installation Manager, you can create a new package group or install the packages into an existing package group. Eclipse-based packages installed in the same package group are able to use the shell-sharing features of Eclipse. Some packages cannot share a package group, in which case the option to use an existing package group is unavailable.
Repository
A storage area for installable software packages. A repository can be disc media, a folder on a local hard disk, or a server or web location.
Shared directory
In some instances, product packages can share resources. These resources are located in a directory that the packages share.

Planning the installation

Read all the topics in this section before you begin to install or update any of the features of your product. Effective planning and an understanding of the key aspects of the installation process can help ensure a successful installation.

Installation Manager overview

IBM Installation Manager is a program for installing, updating, and modifying packages. It helps you to manage the IBM applications, or packages, that it installs on your computer. Installation Manager also helps you to keep track of what you have installed, determine what is available for you to install, and to organize installation directories.

Installation Manager provides features that help you keep packages up to date, modify packages, manage the licenses for your packages, and uninstall packages.

Installation Manager includes six wizards that make it easy to maintain packages:

Installation requirements

Installation requires the correct hardware, software, server environment, operating systems, and user privileges for installing and running your software.

For the most up-to-date, detailed system requirements, see http://www.ibm.com/software/awdtools/tester/performance/sysreq/index.html for Rational Performance Tester and Rational Performance Tester Agent.

Hardware requirements

Before you can install the product, verify that your system meets the following minimum hardware requirements. These requirements apply to IBM Rational Performance Tester and the Rational Performance Tester Agent.

Hardware Requirements
Processor Minimum: 1.5 GHz Intel Pentium 4 (or higher for best results). For best results with large test runs, use a 2 GHz or higher Intel Pentium dual-core processor.
Memory Minimum for the Rational Performance Tester workbench: 1 GB of RAM; minimum for just the Agent: 500 MB of RAM. For best results with large test runs, use 2 GB of RAM.
Disk space

Minimum: 1.5 GB of disk space for the product package installation. Additional disk space is required for the resources that you develop.

Note:
  • Disk space requirements can be reduced or increased depending on the features that you install.
  • Additional disk space is required if you download the product package to install this product.
  • For Windows. Additional disk space is required if you use FAT32 instead of NTFS.
  • For Windows. An additional 500 MB of disk space is required in the directory that you specify in the environment variable TEMP.
  • For Linux. An additional 500 MB of disk space is required in the /tmp directory.
  • Large test runs can store several gigabytes of data. Make sure that you have adequate disk space before attempting a large test run.
Display 1024 x 768 resolution minimum using 256 Colors or higher for best results.

For just the Agent: 800 x 600 display minimum using 256 Colors or higher for best results.

Other hardware Microsoft mouse or compatible pointing device.

Software requirements

Before you install the product, verify that your system meets the software requirements.

Operating system

The following operating systems are supported for this product.

Operating system Rational Performance Tester version 8.2.1 Workbench Rational Performance Tester version 8.2.1 Agent
AIX® 5.3 TL7 or later No Yes
AIX 6.1 No Yes
Red Hat Desktop 4 updates 1 through 8 (on Intel platforms) Yes Yes
Red Hat Enterprise Linux 4 updates 1 through 8 (on Intel platforms) Yes Yes
Red Hat Enterprise Linux 5 updates 1 through 5 (on Intel platforms) Yes Yes
SuSE Linux Enterprise Server Version 9.0 SP1 to SP4 (on Intel platforms) Yes Yes
SuSE Linux Enterprise Desktop / Enterprise Server Version 10.0 to SP3 (on Intel platforms) Yes Yes
SuSE Linux Enterprise Server Version 11 to SP 1 (on Intel platforms)
Microsoft Windows Server 2003 Enterprise/Standard Edition with Service Pack 1, 2, or 3 Yes Yes
Microsoft Windows Server 2008 R2 Enterprise Edition Yes Yes
Microsoft Windows Server 2008 SP1 and SP2 Yes Yes
Microsoft Windows XP with Service Pack 1, 2 or 3 Yes Yes
Microsoft Windows Vista SP1 and SP2 Yes Yes
Microsoft Windows 7 Yes (see note) Yes
IBM WebSphere® Application Server 64 bits Yes Yes
z/OS® 1.4, 1.5, 1.6, 1.7, 1.8, 1.9 System Z No Yes (see note)
Note:

Java requirements for Rational Agent Controller on z/OS

Java 6 is required on the z/OS operating system. See http://www-03.ibm.com/servers/eserver/zseries/software/java/products/j6pcont31.html#j6getting for more information.

Software requirements for extending an installed Eclipse IDE

The products in this version of the IBM Rational Software Delivery Platform were developed for use with version 3.6, or later, of the Eclipse integrated development environment (IDE). You can only extend an existing Eclipse IDE of version 3.6 with latest updates from eclipse.org.

To extend an installed Eclipse IDE, you also require a Java runtime environment from one of these Java development kits:

Note:
You might need to update your Eclipse version in order to install updates to Rational Performance Tester. Refer to the release documentation of the update for information on changes to the prerequisite Eclipse version.

Supported virtualization software

Rational Performance Tester supports Citrix Presentation Server Version 4 or 4.5, running on Windows Server 2003 Standard Edition or Windows Server 2003 Professional Edition and XenApp5 with Citrix Client versions 9.x to 11.0 running on Windows Server 2008. Although the client for Citrix Presentation Server is available on Linux, Rational Performance Tester does not support the Citrix extension on Linux.

Rational Performance Tester also supports Windows Terminal Server 2003 and later.

To reduce the likelihood of connection problems caused by firewalls between the workbench computer and the agent computers, locate the workbench computer and the agent computers on the same local network, and then use Remote Desktop to access the workbench computer. Do not use virtualized agent computers. Agent computers need full, real-time access to the hardware platform for accurate load generation and measurement.

Additional software requirements

User privileges requirements

You must have a user ID that meets the following requirements to install Rational Performance Tester, Rational Service Tester, Rational Performance Tester Agent.

Installation considerations

Part of planning entails making decisions about installation locations, working with other applications, extending Eclipse, upgrading, migrating, and configuring help content.

Installation locations

IBM Installation Manager retrieves product packages from specified repositories and installs the products into selected locations, referred to as package groups.

Package groups

During installation, you specify a package group into which to install a product.

Important:
When installing products on the Windows Vista operating system, do not create package groups in the Program Files directory (C:\Program Files\). Otherwise, users without Administrator privileges will be unable to use the product.

Shared resources directory

The shared resources directory is where product resources are installed so that they can be used by multiple product package groups. You define the shared resources directory the first time that you install the first product package. For best results, use your largest disk drive for shared resources directories. You cannot change the directory location unless you uninstall all product packages.

Important:
When installing products on the Windows Vista operating system, do not create the shared resources directory in the Program Files directory (C:\Program Files\). Otherwise, users without Administrator privileges will be unable to use the product.

Coexistence

Some products are designed to coexist and share functions when they are installed in the same package group. A package group is a location where you can install one or more software product packages.

Offering coexistence considerations

When you install each product package, you select whether you want to install the product package into an existing package group or whether you want to create a new package group. IBM Installation Manager blocks products that are not designed to share or do not meet version compatibility and other requirements. If you want to install more than one product at a time, the products must be able to share a package group.

Any number of eligible products can be installed to a package group. When a product is installed, the product functions are shared with all of the other products in the package group. If you install a development product and a testing product into one package group, when you start either of the products, you have both the development and testing functions available to you in your user interface. If you add a product with modeling tools, all of the products in the package group will have the development, testing, and modeling functionality available.

Installing with your Eclipse instance

The product package that you install using IBM Installation Manager comes with a version of Eclipse, which is the base platform of this product package. If you already have Eclipse installed on your workstation, you can add your product package directly to that Eclipse installation and extend the functions of the Eclipse integrated development environment (IDE).

Extending an Eclipse IDE adds the functions of the newly installed product, but maintains your IDE preferences and settings. Previously installed plug-ins are also still available.

In most cases, your current Eclipse IDE must be the same version as the Eclipse that the product you are installing uses. Installation Manager checks that the Eclipse instance that you specify meets the requirements for the installation package and helps you install the latest updates from eclipse.org, if necessary.

Important:
When installing products on the Windows Vista operating system, do not install Eclipse in the Program Files directory (C:\Program Files\). Otherwise, users without Administrator privileges will be unable to use the product.

Extending an existing Eclipse IDE

When you install the product package or packages, you can choose to extend an Eclipse integrated development environment (IDE) already installed on your computer by adding to the functions that your new product or products contain.

Any product package that you install using IBM Installation Manager is bundled with a version of the Eclipse IDE or workbench; this bundled workbench is the base platform for providing the functionality in the Installation Manager package. However, if you have an existing Eclipse IDE on your workstation, then you have the option to extend it, that is, add to the IDE the additional functionality provided in the product package or packages.

To extend an existing Eclipse IDE: in the Location page of the Install Packages wizard, select the Extend an existing Eclipse IDE option.

You might extend your existing Eclipse IDE, for example, because you want to gain the functionality provided in a product package, but you also want to have the preferences and settings in your current IDE when you work with the functionality from the product package. You also might want to work with plug-ins that you have installed that already extend the Eclipse IDE.

Your existing Eclipse IDE must be version 3.6 for the latest updates from eclipse.org to be extended. Installation Manager checks that the Eclipse instance you specify meets the requirements for the installation package.

Note:
You might need to update your Eclipse version in order to install updates for some products. Refer to the update release documentation for information on changes to the prerequisite Eclipse version.

Increasing the number of file handles on Linux workstations

For best product performance, increase the number of file handles above the default of 1024 handles.

About this task

Important:
Before you work with your Rational product, increase the number of file handles. Most Rational products use more than the default limit of 1024 file handles per process. A system administrator might need to make this change.

Exercise caution when using the following steps to increase your file descriptors on Linux. If the instructions are not followed correctly, the computer might not start correctly.

Procedure


To increase your file descriptors:

  1. Log in as root. If you do not have root access, you will need to obtain it before continuing.
  2. Change to the etc directory
    Attention: If you decide to increase the number of file handles in the next step, do not leave an empty initscript file on your computer. If you do so, your computer will not start up the next time that you turn it on or restart.
  3. Use the vi editor to edit the initscript file in the etc directory. If this file does not exist, type vi initscript to create it.
  4. On the first line, type ulimit -n 30000. The point is that 30000 is significantly larger than 1024, the default on most Linux computers.
    Important:
    Do not set the number of handles too high, because doing so can negatively impact system-wide performance.
  5. On the second line, type eval exec "$4".
  6. Save and close the file after making sure you have completed steps 4 and 5.
    Note:
    Ensure that you follow the steps correctly. If this procedure is not completed correctly, your computer will not start.
  7. Optional: Restrict the number of handles available to users or groups by modifying the limits.conf file in the etc/security directory. Both SUSE Linux Enterprise Server (SLES) Version 9 and Red Hat Enterprise Linux Version 4.0 have this file by default. If you do not have this file, consider using a smaller number in step 4 in the previous procedure (for example, 2048). Do this so that most users have a reasonably low limit on the number of open files that are allowed per process. If you use a relatively low number in step 4, it is less important to do this. However, if you set a high number in step 4 earlier and you do not establish limits in the limits.conf file, computer performance can be significantly reduced.

    The following sample limits.conf file restricts all users, and then sets different limits for others afterwards. This sample assumes that you set handles to 8192 in step 4 earlier.

    *      soft nofile 1024
    *      hard nofile 2048
    root    soft nofile 4096
    root    hard nofile 8192
    user1   soft nofile 2048
    user1 hard nofile 2048

    Note that the * in the preceding example sets the limits for all users first. These limits are lower than the limits that follow. The root user has a higher number of allowable handles open, while number available to user1 is between the two. Make sure that you read and understand the documentation contained in the limits.conf file before making changes.

What to do next

For more information on the ulimit command, see the man page for ulimit.

Installing Rational Performance Tester or Rational Performance Tester Agent on Windows or Linux

The Setup disk includes the launchpad program, which provides you with a single location to start the installation process.

About this task

Use the launchpad program to start the installation of software in these cases:

For products that are installed by IBM Installation Manager for the Rational Software Delivery Platform, starting the installation process from the launchpad program causes Installation Manager to be automatically installed if it is not already on your computer. Furthermore, the installation process is already configured with the location of the repository that contains the installation package. If you install Installation Manager separately, you must configure the repository preferences manually. Also, you can start the installation of a number of supporting software items from the launchpad.

If you want to install Rational Performance Tester as a non-Admin, you cannot use the launchpad program to start the installation process. Instead, you must manually run the userinst program from the Setup disk. Running the userinst program provides you with the same functionality as starting the installation of Rational Performance Tester from the launchpad.

Starting the launchpad

To start the launchpad, complete the following steps:

Procedure

  1. If you are installing from the CDs, complete these steps:
    1. Insert the Setup CD into your CD drive.
    2. For Linux. Mount the CD drive.
    3. If autorun is enabled on your computer, the launchpad program starts automatically. If the launchpad does not start automatically, complete one of these steps:
      • For Windows. Run launchpad.exe, which is located in the root directory of the CD.
      • For Linux. Run launchpad.sh, which is located in the root directory of the CD.
  2. If you are installing from electronic disks downloaded from IBM Passport Advantage, open a command line and change to the directory where you extracted the disk images, and then do one of the following things:

Results

The launchpad program starts.

Starting installation from the Setup disk

If you want to install Rational Performance Tester as a non-Admin, you must manually run the userinst program from the Setup disk instead of running the launchpad program. Running the userinst program provides you with the same functionality as starting the product installation from the launchpad.

Procedure

  1. If you are installing from the CDs, do these steps:

    1. Insert the Setup CD into your CD drive.
    2. For Linux. Mount the CD drive.
    3. If autorun is enabled on your computer, the launchpad program starts automatically. Stop the launchpad program.
    4. In a command line, change to the root of the Setup disk and do one of the following things:
      • For Windows. As an Admin, Run InstallerImage_win32\install.exe.
      • For Windows. As a non-Admin Run InstallerImage_win32\userinst.exe.
      • For Linux. As an Admin, Run InstallerImage_linux/install.
      • For Linux. As a non-Admin, Run InstallerImage_linux/userinst.
  2. If you are installing from electronic disks downloaded from IBM Passport Advantage, open a command line and change to the directory where you extracted the disk images, and then do one of the following things:

Results

When the userinst or install program starts, Installation Manager is installed if it is not already on your computer. Furthermore, Installation Manager is configured with the location of the repository (installation files) for Rational Performance Tester.

Install the product software

Use these instructions to install Rational Performance Tester.

About this task

By starting the installation process from the launchpad program, IBM Installation Manager is automatically installed if it is not already on your computer, and it starts preconfigured with the location of the repository that contains the product package. If you install and start Installation Manager directly, then you must set repository preferences manually.

To learn how to install the product from a command prompt in silent mode, see the Installing Silently section of the IBM Installation Manager Information Center.

To install from the launchpad:

Important:
Installation notes for the Windows Vista operating system:

Procedure

  1. Review the Installation considerations, if you have not done so already.
  2. If you are installing from compressed files, such as .zip or ISO files, extract the files into a common directory. Extract the disk images to directories that are named /disk1, /disk2, and so on. Extract the Setup disk image to a directory that is named RPT_SETUP. The Setup disk contains the launchpad program.
  3. If you are installing from a CD, insert the first product disc into your CD drive. If autorun is enabled on your workstation, then the launchpad will start automatically. Otherwise, start the launchpad program manually.
  4. Select a language in which to run the launchpad and Installation Manager.
  5. Select the product to install from the launchpad menu. The Install Packages window opens.
  6. Click a product package to highlight it. The description of the package is displayed in the Details pane at the bottom of the screen.
  7. To search for updates to the product packages, click Check for Other Versions, Fixes, and Extensions. If updates for a product package are found, then they are displayed in the Installation Packages list on the Install Packages page below their corresponding product. Only recommended updates are displayed by default.
  8. Select the product package and any updates to the package to install. Updates that have dependencies are automatically selected and cleared together. Click Next to continue.
    Note:
    If you install multiple packages at the same time, then all the packages are installed into the same package group.
  9. On the Prerequisite page, if a supported version of IBM Rational License Key Administrator is not installed, a warning message is displayed. A supported version of Rational License Key Administrator comes with the product. To administer a license server, you must install a supported version of Rational License Key Administrator. If you use the launchpad program to install the product, Rational License Key Administrator is listed on the Install Packages page. If you start Installation Manager, you must add the repository for Rational License Key Administrator to install it at the same time as the product. Click Next to continue.
  10. On the Licenses page, read the license agreement for the selected package. If you selected more than one package to install, there might be a license agreement for each package. On the left side of the License page, click each package version to display its license agreement. The package versions that you selected to install (for example, the base package and an update) are listed under the package name.
    1. If you agree to the terms of all of the license agreements, click I accept the terms of the license agreements.
    2. Click Next to continue.
  11. On the Location page, type the path for the shared resources directory in the Shared Resources Directory field, or accept the default path. The shared resources directory contains resources that can be shared by one or more package groups. Click Next to continue.

    The default path to use follows:

    Important:
    You can specify the shared resources directory only the first time that you install a package. Use your largest disk for this to help ensure adequate space for the shared resources of future packages. You cannot change the directory location unless you uninstall all packages.
  12. On the Location page, create a package group to install the product package into or if this is an update, use the existing package group. A package group represents a directory in which packages share resources with other packages in the same group. To create a new package group:
    1. Click Create a new package group.
    2. Type the path for the installation directory for the package group. The name for the package group is created automatically.

      The default path follows:

      • For Windows. C:\Program Files\IBM\SDP
      • For Linux. /opt/IBM/SDP
    3. Click Next to continue.
  13. On the next Location page, you can choose to extend an existing Eclipse IDE that is already installed on your computer, adding the functionality in the packages that you are installing. You must have Eclipse Version 3.6 with the latest updates from eclipse.org to select this option.
  14. On the Features page under Translations, select the languages for the package group. The corresponding translations for the user interface and documentation for the product package will be installed.
  15. On the next Features page, select the package features to install.
    1. Optional: To see the dependency relationships between features, select Show Dependencies.
    2. Optional: Click a feature to view its brief description under Details.
    3. Select or clear features in the packages. Installation Manager automatically enforces any dependencies with other features and displays updated download size and disk space requirements for the installation.
    4. When you are finished selecting features, click Next to continue.
  16. On the common licensing configuration page, type the TCP/IP port number and host name of the license servers to use to configure licensing on the workbench computer. Separate the port number and host name with the at sign (@). Separate the port-host pairs with semicolons (;). To use the default port, omit the port number. If you do not know the port numbers and names of license servers to use, you can configure the license servers after installation by using Rational License Key Administrator. For example, to configure three license servers that are named license1, license2, and license3 to use port 27000, the default port, and port 1765 respectively, enter this text: 27000@license1;@license2;1765@license3
  17. On the help system configuration page, select one of the following options, and then click Next:

  18. On the Summary page, review your choices before installing the product package. To change the choices that you made on previous pages, click Back, and make your changes. When you are satisfied with your installation choices, click Install to install the package. A progress indicator shows the percentage of the installation that is completed.
  19. When the installation process is complete, a message confirms the completion of the process.
    1. Click View log file to open the installation log file for the current session in a new window. You must close the Installation Log window to continue.
    2. In the Install Package wizard, select whether to start the product when you exit.
    3. Click Finish to start the selected package. The Install Package wizard closes and you are returned to the launchpad program.
  20. License the product.

Installing Rational Performance Tester Agent

Use these instructions to install Rational Performance Tester Agent.

About this task

By starting the installation process from the launchpad program, IBM Installation Manager is automatically installed if it is not already on your computer, and it starts preconfigured with the location of the repository that contains the product package. If you install and start Installation Manager directly, then you must set repository preferences manually.

To learn how to install the product from a command prompt in silent mode, see the Installing Silently section of the IBM Installation Manager Information Center.

To install from the launchpad:

Important:
Installation notes for the Windows Vista operating system:

Procedure

  1. Review the Installation considerations, if you have not done so already.
  2. If you are installing from compressed files, such as .zip or ISO files, extract the files into a common directory. Extract the disk image to a directory that is named RPTAGENT_SETUP.
  3. If you are installing from a CD, insert the first product disc into your CD drive. If autorun is enabled on your workstation, then the launchpad will start automatically. Otherwise, start the launchpad program manually.
  4. Select a language in which to run the launchpad and Installation Manager.
  5. Select Install IBM Rational Performance Tester Agent from the launchpad menu. The Install Packages window opens.
  6. Click a product package to highlight it. The description of the package is displayed in the Details pane at the bottom of the screen.
  7. To search for updates to the product packages, click Check for Other Versions, Fixes, and Extensions. If updates for a product package are found, then they are displayed in the Installation Packages list on the Install Packages page below their corresponding product. Only recommended updates are displayed by default.
  8. Select the product package and any updates to the package to install. Updates that have dependencies are automatically selected and cleared together. Click Next to continue.
    Note:
    If you install multiple packages at the same time, then all the packages are installed into the same package group.
  9. On the Licenses page, read the license agreement for the selected package. If you selected more than one package to install, there might be a license agreement for each package. On the left side of the License page, click each package version to display its license agreement. The package versions that you selected to install (for example, the base package and an update) are listed under the package name.
    1. If you agree to the terms of all of the license agreements, click I accept the terms of the license agreements.
    2. Click Next to continue.
  10. On the Location page, type the path for the shared resources directory in the Shared Resources Directory field, or accept the default path. The shared resources directory contains resources that can be shared by one or more package groups. Click Next to continue.

    The default path to use follows:

    Important:
    You can specify the shared resources directory only the first time that you install a package. Use your largest disk for this to help ensure adequate space for the shared resources of future packages. You cannot change the directory location unless you uninstall all packages.
  11. On the Location page, create a package group to install the product package into or if this is an update, use the existing package group. A package group represents a directory in which packages share resources with other packages in the same group. To create a new package group:
    1. Click Create a new package group.
    2. Type the path for the installation directory for the package group. The name for the package group is created automatically.

      The default path follows:

      • For Windows. C:\Program Files\IBM\SDP
      • For Linux. /opt/IBM/SDP
    3. Click Next to continue.
    If the Architecture Selection control is available, you can select 32-bit or 64-bit. Install the 64-bit version of the agent controller only if you plan to collect data from 64-bit application servers when using Rational Application Performance Analyzer. Any other use of the 64-bit version of the agent controller is not supported.
  12. On the next Location page, you can choose to extend an existing Eclipse IDE that is already installed on your computer, adding the functionality in the packages that you are installing. You must have Eclipse Version 3.6 with the latest updates from eclipse.org to select this option.
  13. On the Features page under Translations, select the languages for the package group. The corresponding translations for the user interface and documentation for the product package will be installed.
  14. On the next Features page, select the package features to install.
    1. Optional: To see the dependency relationships between features, select Show Dependencies.
    2. Optional: Click a feature to view its brief description under Details.
    3. Select or clear features in the packages. Installation Manager automatically enforces any dependencies with other features and displays updated download size and disk space requirements for the installation.
    4. When you are finished selecting features, click Next to continue.
  15. On the next Features page, configure the agent controller. Select either a Typical installation or a Custom installation. If you select Custom installation, you have the option of defining an access list and enabling security:
    1. Optional: Specify an Access List. You can limit access to the computer where the agent controller is installed, or to a list of specific computers.
    2. Optional: Configure Security. You can enable encrypted communication and limit access to a specified set of user IDs.
  16. On the Summary page, review your choices before installing the product package. To change the choices that you made on previous pages, click Back, and make your changes. When you are satisfied with your installation choices, click Install to install the package. A progress indicator shows the percentage of the installation that is completed.
  17. When the installation process is complete, a message confirms the completion of the process.
    1. Click View log file to open the installation log file for the current session in a new window. You must close the Installation Log window to continue.
    2. Click Finish to start the selected package. The Install Package wizard closes and you are returned to the launchpad program.
  18. Follow these steps to enable a test server for data collection:
    1. From the Start menu, select IBM Data Collection Infrastructure > Application Server Instrumenter to open the instrumentation application.
    2. Click Instrument Local Server, and select the type of application server that you have running on the server.
    3. Specify the server type fields, including the location of the server if required, and click OK.
    4. Stop and start the server for the instrumentation to take effect.
    Note:
    All IBM Rational Performance Tester systems that are involved with the data collection infrastructure must have the data collection software running for the transaction breakdown functionality to be available within the results of a Rational Performance Tester test schedule.
    Note:
    The application server instrumenter or the instrumentServer.bat (or instrumentServer.sh) batch file can fail with a generic error message (Error during install/uninstall) when instrumenting or uninstrumenting a server. If this occurs, you can find more information to help troubleshoot the error in the log files in the IBM Tivoli® common directory. On Windows, the default location of this directory is C:\Program Files\IBM\tivoli\common. On Linux, the default location of this directory is /var/ibm/tivoli/common. If the IBM Tivoli common directory is not in the default location, search for a path that contains tivoli/common, or for any of these log files: trace-install.log, trace-ma.log, or trace-tapmagent.log.
    Note:
    For IBM WebSphere Application Server 6.0 or later, if you create a new profile and then use the application server instrumenter to instrument this profile without first starting WebSphere Application Server, the application server instrumenter reports that the server is instrumented and will request that you restart the server manually. This message is incorrect; the server is not actually instrumented. To work around this problem:
    1. Close and then restart the application server instrumenter.
    2. Select the entry that you just added from the list of instrumented servers, and click Remove.
    3. Restart WebSphere Application Server.
    4. Restart the application server instrumenter, and use it to instrument the server.
    To avoid this problem, after creating a new profile, start the WebSphere Application Server profile manually. Then, use the application server instrumenter to instrument the server.

Installing Rational Performance Tester Agent on AIX

Please refer to IBM Technote 1415344 for information on installing and uninstalling the Rational Performance Tester Agent on AIX.

About this task

Please refer to IBM Technical Note 1415344 for information on installing and uninstalling the Rational Performance Tester Agent on AIX.

Installing Rational Performance Tester Agent on z/OS (OS/390®)

You can install the Agent Controller for IBM Rational Performance Tester on the z/OS operating system.

Uninstalling previous versions of Agent Controller

If you have a version of Agent Controller prior to 8.0, stop the agent and uninstall it before installing this version. You do not need to remove Agent Controller Version 8.0 or later.

Configuring the operating system environment

  1. Create the installation directory for Agent Controller. For example: mkdir /u/rpt/IBM/RAC.
  2. Set ASSIZEMAX=2147483647. This might require support from the system programmer.
  3. Add the following export commands to the .profile of the user ID that will be used to start Agent Controller:
    export RASERVER_HOME={install location}
    export LIBPATH=$LIBPATH:{install location}/lib:{path to java installation}/bin:
        {path to java installation}/bin/classic
    export PATH=$PATH:{install location}/bin:{path to java installation}/bin
    export _BPX_SHAREAS="NO"
    where install location is the full path to location where Rational Performance Tester is installed.
Note:
After you set the environment variables, you can use the java -fullversion command to verify the Java version. Java version 1.6 or later is required.

Installing Agent Controller

The Rational Performance Tester agent includes Agent Controller and the data collection infrastructure.

  1. In a UNIX System Services shell, go to the directory where you will install Agent Controller. For best results, install Agent Controller in the /usr/lpp/ directory.
  2. Transfer the installation images ibmrac.os390.pax and tptpdc.os390.pax to the installation directory.
  3. Issue this command to extract Agent Controller files:

    pax -ppx -rvf ibmrac.os390.pax
  4. Issue this command to extract the test and performance tools (TPTP) Agent Controller files:

    pax -ppx -rvf tptpdc.os390.pax
  5. Make the Agent Controller shared object files program controlled by issuing this command in a UNIX System Services shell:

    extattr +p /usr/lpp/IBM/AgentController/lib/*.so
  6. Issue these commands to extract Agent Controller files:

    	pax -ppx -rf tptpdc.nl1.os390.pax
    	pax -ppx -rf tptpdc.nl2.os390.pax
  7. After you have installed Agent Controller, change the directory to the bin directory of the installation location, for example,/usr/lpp/IBM/AgentController/bin ; then run the setup script by typing:

    ./SetConfig.sh
  8. Follow the on-screen prompt to configure Agent Controller.

Starting and stopping Agent Controller on the z/OS (OS/390)

Uninstalling the Agent Controller for Rational Performance Tester on the z/OS (OS/390)

Managing licenses

Licensing for your installed IBM software and customized packages is administered using the Manage Licenses wizard in the IBM Installation Manager. The Manage Licenses wizard displays license information for each of your installed packages.

Using the Manage Licenses wizard, you can apply a license to a product or upgrade trial versions of an offering to a licensed version by importing a product activation kit. You can also enable Floating license enforcement for offerings with trial or permanent licenses to use floating license keys from a license server.

For more information on managing licenses for your Rational product, see:

About licenses

As a purchaser of an IBM Rational software product, you can choose from three types of product licenses: an Authorized User license, an Authorized User Fixed Term License (FTL), and a Floating license. The best choice for your organization depends upon how many people use the product, how often they require access, and how you prefer to purchase your software.

Authorized User license

An IBM Rational Authorized User license authorizes a single individual to use a Rational software product. Purchasers must obtain an Authorized User license for each individual user who accesses the product in any manner. An Authorized User license cannot be reassigned unless the purchaser replaces the original assignee on a long-term or permanent basis.

For example, if you purchase one Authorized User license, you can assign that license to one individual, who can use the Rational software product exclusively. The Authorized User license does not authorize a second individual to use that product at any time, even if the licensed individual is not using the product.

Authorized User Fixed Term License

An IBM Rational Authorized User Fixed Term License (FTL) authorizes a single individual to use a Rational software product for a specific length of time (the term). Purchasers must obtain an Authorized User FTL for each individual user who accesses the product in any manner. An Authorized User FTL cannot be reassigned unless the purchaser replaces the original assignee on a long-term or permanent basis.

Note:
When you purchase an Authorized User FTL under the Passport Advantage® Express® program, IBM will automatically extend the license term for an additional year at the prevailing price unless you notify IBM before the license expires that you do not want an extension. The subsequent FTL term starts when the initial FTL term expires. The price for this subsequent term is currently 80% of the initial FTL price, but is subject to change.

If you notify IBM that you do not want to extend the license term, then you must stop using the product when the license expires.

Floating license

An IBM Rational Floating license is a license for a single software product that can be shared among multiple team members; however, the total number of concurrent users cannot exceed the number of floating licenses you purchase. For example, if you purchase one floating license for a Rational software product, then any user in your organization may use the product at any given time. Another person who wants to access the product must wait until the current user logs off.

To use floating licenses, you must obtain floating license keys and install them on a Rational License Server. The server responds to user requests for access to the license keys; it will grant access to the number of concurrent users that equals the number of licenses the organization purchased.

Enabling licenses

If you are installing the software for the first time or want to extend a license to continue using the product, you have options on how to enable licensing for your product.

Licenses for this product are enabled in two ways:

Activation kits

The Product Activation Kit CD contain the permanent license key for you product. You use IBM Installation Manager to import the activation kit to your product.

Floating license enforcement

Optionally, you can obtain floating license keys, install IBM Rational License Server, and enable Floating license enforcement for your product. Floating license enforcement provides the following benefits:

Note:
Some 7.0 and later versions of Rational products require an upgraded version of the Rational License Server. See support article http://www.ibm.com/support/docview.wss?uid=swg21250404 for license upgrade information.

For more information on obtaining activation kits and Floating licenses, see Purchasing licenses.

Enabling runtime licenses for testing

To run tests, you must have the correct license keys installed.

Rational Performance Tester requires two types of licensing: product activation and runtime licensing. Product activation licensing allows you to run the product. Runtime licensing is unique to Rational Performance Tester. Runtime licensing consists of protocol keys and virtual tester license key packs. Runtime licensing allows you to run performance tests on specific protocols with multiple virtual users. You use different tools to manage and configure product activation licensing and runtime licensing. You manage product activation using Installation Manager. You manage runtime licensing using IBM Rational License Key Administrator.

With product activation licenses you can start the product. There are two forms of product activation licensing: a product activation kit that is installed on the computer where the product is installed, or a floating product license that users check out from a Rational License Server. You can download the product activation kit from Passport Advantage for authorized user purchases. For floating product licenses, your license server administrator must log in to the Rational License Center to download a floating license key and import it to your Rational License Server. Make sure to use the version of Rational License Server that is shipped with the product. Earlier versions of Rational License Server might not support all of the necessary licensing functions. For more information about the Rational License Server, see Managing licenses with Rational Common Licensing.

The Rational License Server supports floating license keys, so that administrators can manage licensing across the enterprise. Administrators can install the Rational License Server from Passport Advantage or from the product media. To learn more about product activation, including the Rational License Server, see the product installation guide.

In addition to product activation, Rational Performance Tester also checks for runtime licensing when you run a performance schedule. Runtime licensing consists of the correct protocol keys and virtual tester license key packs. You need a protocol key to run performance tests with any protocol other than HTTP. You need a virtual tester license key pack to run tests with more than five virtual users. You can check out these keys from the same Rational License Server that you use for floating license product activation.

To check out protocol and virtual tester license keys in Windows, you must use the IBM Rational License Key Administrator program to point to a Rational License Server. Use the version of IBM Rational License Key Administrator that was installed with Rational Performance Tester. Click Start > Programs > IBM Rational > License Key Administrator 8.1.1. Type the name or IP address of your Rational License Server. Protocol and virtual tester license keys are available from the Rational License Key Center in the form of .upd files. If you double-click a .upd file in Windows, the License Key Administrator program should start automatically and import the license keys. To learn more about IBM Rational License Key Administrator, click Help > Contents and Index.

There is no Linux version of the IBM Rational License Key Administrator. To check out protocol and virtual tester license keys in Linux, you must create and edit the .flexlmrc file. Create the file .flexlmrc in the home directory of every user who runs more than five virtual testers, uses a protocol other than HTTP, or uses the floating license product activation. Edit the .flexlmrc file, adding a line with the computer name or the IP address of the Rational License Server. For example, add the line RATIONAL_LICENSE_FILE=@license-server-name.com or RATIONAL_LICENSE_FILE=@license-server-ip-address.

Runtime license examples

To run tests, you must have the correct license keys installed.

The trial licensing key allows you to run Rational Performance Tester for 30 days from the initial installation. After thirty days from the first time you install the product, the trial license expires. The trial license allows you to run HTTP performance tests with up to 5 virtual users. For other protocols except for SOA, the trial license allows you to run tests with a single user. The trial license for Rational Performance Tester does not allow you to run tests using the SOA protocol.

The following table shows the number of virtual users you can use depending on the license keys you have installed:

Protocol Trial Protocol key 500-user virtual tester key pack and protocol key
HTTP 5 n/a 505
Siebel 1 5 505
SAP 1 5 505
MySAP 1 5 505
Citrix 1 5 505
Socket 5 n/a 505
SOA 0 5 505

Purchasing licenses

You can purchase new licenses if your current product license is about to expire or if you want to acquire additional product licenses for team members.

Procedure

  1. Determine the type of license you want to purchase.
  2. Go to ibm.com® or contact your IBM sales representative to purchase the product license. For details, visit the IBM web page on How to buy software.
  3. Depending on the type of license you purchase, use the Proof of Entitlement that you receive and do one of the following to enable your product:

What to do next

When you want to import the activation kit or enable Floating License support for your product, use the Manage Licenses wizard in IBM Installation Manager.

Viewing license information for installed packages

You can review license information for your installed packages, including license types and expiration dates, from IBM Installation Manager.

Procedure

  1. Start IBM Installation Manager.
  2. On the main page, click Manage Licenses.

Results

The package vendor, current license types, and expiration dates are displayed for each installed package.

Installing help content from an archive file

This topic explains how to install help content from the archive file bundled with the product. Most help content is not installed when you install your product. If you do not have an Internet connection, to access help content locally you can install it from the bundled archive file.

Before you begin

During installation, the help access option, Download help and access the content locally, was selected. If the help system window is open, close it before you start the following procedure.

About this task

You can use this procedure to install help from the bundled archive file, or from help archive files in RPT8.2.1_updateSite.zip that you download from http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. To install the help content from the bundled archive file:

Procedure

  1. Extract the help archive file com.ibm.rpt.remote.help.updateSite.zip to a temporary folder.
    Note:
    By default, on Windows, the help archive file is installed in this directory: C:\Program Files\IBM\SDP\rpt\remotehelp\docs.
  2. Start Rational Performance Tester and select a workspace. A warning message is displayed indicating that you need to install help content.
  3. Click Launch Local Help Updater. Alternately, from the main window of the product, click Help > Local Help Updater. The Local Help Updater is a browser application. You might be prompted to adjust browser security settings to run the Local Help Updater. The Updater site opens in a separate browser window.
  4. In the Available Content window, select the Internal Sites filter.
  5. Click the plus sign icon. The Add Internal Site window opens.
  6. Type any name in the Name field. For example, type "Rational Performance Tester Documentation."
  7. Click Browse, then navigate to the directory where you extracted RPT8.2.1_updateSite.zip. Select the site.xml file, and then click OK. The name and location should now be displayed in the list of internal sites.
  8. Click the name of the internal site.
  9. The Site List will be populated with a list of the help that is available for download. Depending on your network connection speed, this might take a few minutes. Select the help content that you need.
  10. Click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
  11. Click OK, and then close the browser window.

Results

The help that you selected is installed on your system.

Notices

© Copyright IBM Corporation 2000, 2011.

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This information was developed for products and services offered in the U.S.A.

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This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

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IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:

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Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.

The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.

Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

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