The set of records in the ALMProject package can provide the project
context and work process in which work occurs.
The ALMWork package provides Request, Task and Activity record type sets
that you can use and configure to help govern work processes. You can use
these record types as is, or use them to create your own set, or types, of
Request, Task, and Activity records based on the sample data.
While the Request describes the request, or issue, and is owned by a submitter,
Tasks and Activities are the records that track the work that is assigned
and must be completed in order to resolve the Request.
- Request: A record that reports a request. All work on requests for change
begins with a Request. A Request can have one or more Tasks associated with
it.
- Task: A record that associates a Request with a target release. Multiple
Tasks can be associated to a Request. Each Task can have one or more Activities
associated with it.
- Activity: A record that captures activities performed in support of a
Task. Multiple Activities can be associated to a Task. Each Activity is assigned
based on a Role.
- Comment: A device for communicating with the record owner. Comments can
be associated with Requests, Tasks, and Activities, and are used for Questions,
Comments, and Responses.