Rational® ClearQuest® software
supports the following e-mail features:
- Automatic e-mail notification. E-mail messages can be sent
to users or user groups when a record meets criteria that you define. For
example, a message can be sent to the testing team whenever a defect is fixed.
See Enabling automatic
e-mail notification.
- Round-trip e-mail. You can combine e-mail notification
with e-mail submission to update records. For example, after receiving e-mail
notification that a new record has been submitted, a user can respond with
an e-mail message that appends notes to the record in the database. See Using round-trip e-mail.
- E-mail notification action hook. You can add hook code
that creates and sends an e-mail message when a user completes an action.
See Using an action hook
to send e-mail.
- Submitting and modifying defects by e-mail. Users can submit
and modify records by e-mail without having to log in to the Rational ClearQuest database.
For more information, see Administering Rational E-Mail Reader in the online
help for Rational ClearQuestAdministrator.