For the latest version of this document, see http://publib.boulder.ibm.com/infocenter/idm/docv3/index.jsp.
For details about Optim Database Administrator Version 2.2.3.1, see the online information center at http://publib.boulder.ibm.com/infocenter/idm/docv3/topic/com.ibm.datatools.dsa.nav.doc/topics/chxucoview01.html.
To learn about new features in this release of Optim Database Administrator, see the Web page at http://www.ibm.com/support/docview.wss?rs=4016&uid=swg27016857.
For information about the APARs fixed in this release of Optim Database Administrator, see http://www.ibm.com/support/docview.wss?rs=4016&uid=swg27016949.
For information about hardware and software requirements for installing the product, see the system requirements techdoc at https://www.ibm.com/support/docview.wss?rs=3504&uid=swg27014456.
Follow the instructions in the download document at http://www.ibm.com/support/docview.wss?rs=4016&uid=swg24029743.
For instructions on how to install and update the product, see the Installation Guide. The Installation Guide is available from the Optim Database Administrator installation launchpad, or on the Web at http://publib.boulder.ibm.com/infocenter/idm/docv3/topic/com.ibm.datatools.oda.install.doc/topics/c_install_product.html.
Known problems are recorded in individual documents in the Support knowledge base at http://www.ibm.com/software/data/optim/support/. As problems are discovered and resolved, the knowledge base is updated and maintained with new information. By searching the knowledge base, you can quickly find workarounds or solutions to problems.
The following link opens a customized query of the support database for known problems and workarounds for this release: http://www.ibm.com/support/search.wss?rs=4016&tc=SS4RSW+SSSQUJ&rankprofile=8.
For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/handbook.html.
For FAQs, lists of known problems and fixes, and other support information, visit the product support page for Optim Database Administrator at http://www.ibm.com/software/data/optim/support/.
For product news, events, and other information, visit the product home page for Optim Database Administrator at http://www.ibm.com/software/data/optim/administrator/.
Before you contact IBM Software Support, gather the background information that you will need to describe your problem. When describing a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:
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